Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
curvoolico
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Guest disk space custom alarm

Post by curvoolico »

Hi,

I've now upgraded to Veeam One 9 U1 and I'm creating custom Guest disk space alarms hoping that the duplicate alarms issue is solved.
When creating the alarms I came up to some questions:

The Idea is to create alarms for DB SQL VMs with absolute values conditions for the DATA disks ans relative values for the OS disk.
So I created 2 rules linked with OR.
What is the convention to input the disk name (e.g. for the OS disk) and how to exclude that name from the second rule (DATA disks) keeping the wildcard?

Thanks!

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Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

Hi Manuel and welcome to the community!
You can either type the disk(s) name(s) all post * to include all disks.
Could you specify the goal you are trying to achieve?
Thanks!

curvoolico
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Re: Guest disk space custom alarm

Post by curvoolico »

Hi and thanks! ;)

The idea is to have the rule on top applied to C: and the one below applied to all the other disks excluding C:

Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

Thanks for the clarification!
You can`t use wildcard with exclude, so the way to go is to set names of all disks you want the rule to be applied to(everything except C:).

curvoolico
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Re: Guest disk space custom alarm

Post by curvoolico »

Thanks,

So <>C: is not possible?
And how should I declare the disks names? Can I use the drive letter? (e.g D:;E:;F:)

Vitaliy S.
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Re: Guest disk space custom alarm

Post by Vitaliy S. »

Yes, that's correct.

curvoolico
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Re: Guest disk space custom alarm

Post by curvoolico »

Unfortunately it doesn't seem to do it :(
I've tried with the top rule enabled and disabled....
Is there a way to immediately see if the alarm is being correctly applied instead of waiting some minutes to see if it fires up? I've defined big thresholds so I can test.
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Vitaliy S.
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Re: Guest disk space custom alarm

Post by Vitaliy S. » 1 person likes this post

Manuel, disks should be specified in this format:

Code: Select all

C:\; D:\; E:\;

curvoolico
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Re: Guest disk space custom alarm

Post by curvoolico » 2 people like this post

Thanks a lot!
It's now working! :D

curvoolico
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Re: Guest disk space custom alarm

Post by curvoolico »

Hi,

Now the alarms are working but there seems to be a bug in the e-mail notification.
If the VM has some disks above the threshold they will appear marked as below the defined threshold of -1GB?

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Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

What is the threshold you set for that disk? Is it 13GB as well as for F:\ ?

curvoolico
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Re: Guest disk space custom alarm

Post by curvoolico »

Yes the same threshold to all defined disks:
d:\;e:\;f:\;g:\;h:\;i:\;j:\;k:\;l:\;m:\;n:\;o:\;p:\;q:\;r:\;s:\;t:\;u:\;v:\;w:\;x:\;y:\

curvoolico
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Re: Guest disk space custom alarm

Post by curvoolico »

But now we're receiving some more alarms and it seems ok without doing any change.
Now it just shows the "problematic" disks...

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Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

That looks like a bug.
At first because the threshold became different for the disks, secondly because it`s triggered for D:\ which has 26.5 GB of free space.
Could you contact Veeam support team to investigate the issue?
Thanks!

curvoolico
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Re: Guest disk space custom alarm

Post by curvoolico »

Ok many thanks!

Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

Once you have a support case number, please post it here for us to follow the investigation.
Thanks!

FranceLink
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[MERGED] Unable to specify disk name for guest disk space a

Post by FranceLink »

Hi,

I set alarm for Guest disk space with specific thresold.
If I set * in "disks to monitor", alarm works fine.

But if I set specific disk, alarm never fire.
I tried :
C:
C:\
C:\;
"C:"
"C:\"
"C:\;"

No one works..

I use Veeam One 9.5 on Windows Server Standard 2008 R2.
Cluster is 2008 R2 Datacenter using Hyper-V.

Thanks for your help.

Shestakov
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Re: Unable to specify disk name for guest disk space alarm

Post by Shestakov »

Hi Gwenaël,

Code: Select all

C:\
is the right format. If it doesn't work, feel free contacting support team.
Thanks!

FranceLink
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Re: Unable to specify disk name for guest disk space alarm

Post by FranceLink »

Hi,

Thanks for your answer. Just tried it again, no result.

Unfortunatly I don't have any support contrat any more.

I don't understand why. I think it's to the OS version related cause no one seems to have this problem.
We willl change to 2016 in a few month, I'll see if it correct it.

If any one have some information related to this problem, feel free to help! :)

Thanks.

Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

To be exact it's C:\ for vSphere and C: for Hyper-V.
Does the alarm work on default "any", i.e. * ?

By the way, support is available for everyone on "best effort" level.

FranceLink
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Re: Guest disk space custom alarm

Post by FranceLink »

Hi,

I tried C:, it doesn't work..

Yes it works with the * wildcard immediatly.. Very strange !

Thanks for this precision.

Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

Another guess is case-sensitive database.
Try C: and c:
Change delay to 1 minute, not to wait rule execution for long.

FranceLink
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Re: Guest disk space custom alarm

Post by FranceLink »

Hi,

Hey, you'r right !

It's the opposite, when I set C:, it doesn't work, but c: yes ! unbelievable..

An other problem is that Vm disk size refreshing time is very long !

I set check every 15 minutes, I make free space on VM with alarm 45 minutes ago and it's always not corrected.
Do you know what is the refreshing delay? In Veeam One, the disk size is bad (it's the size before I removed files from disk, I can confirm real disk size is correct).

Thanks,

Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

Glad it works finally. We will correct the tooltip.
Actually if you don't have any problems with data collection (no corresponding alarms triggered), the guest disk rule should be fired in accordance with the "delay".

FranceLink
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Re: Guest disk space custom alarm

Post by FranceLink »

Yes I think it could be great ;)

delay is set to 15 minutes.
Alarm changed 3à minutes ago, 1 hour after correction.. !

Not a bug problem.
I juste installed update 3, saw some delay problems where corrected, 'll keep you informed.

Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

Do you have any data collection alarms triggered?
Are you on typical or advanced scalability mode?

FranceLink
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Re: Guest disk space custom alarm

Post by FranceLink »

After installing U3, disk size update takes about 1 hour..
I'm in typical deployement (3 host, 100VM).
No data collection alaram triggered..

Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

Thanks Gwenaël.
We will double-test the alarm with R&D team and see if we can speed up the alarm execution.

FranceLink
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Re: Guest disk space custom alarm

Post by FranceLink »

Thanks !

Shestakov
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Re: Guest disk space custom alarm

Post by Shestakov »

Hello Gwenaël,
I'm back from testing. The alarm execution should take up to 10 minutes, not taking delay into account.
In fact the info is collected along with VI topology and usually takes 3-5 minutes, thus 1 hour is not an expected behavior and we would like to investigate the issue.
So please contact Veeam support team. You may refer to this thread to speed up the investigation.
Thanks!

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