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hyvokar
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Gui(?) bug: Suppress alarm on custom schedule

Post by hyvokar » Apr 27, 2015 6:12 am

Hi!

When I'm setting up a custom schedule for suppressing alarms for example sunday from 14:00 to 15:00, vOne displays start time 02:00 and end time 03:00. I hope those are PM times, but there is no mention about that.

Then again, if I add suppress from 02:00 to 03:00 it again displays 02:00 and 03:00, which can get quite confusing when you want to remove one or the other..

http://tinypic.com/r/2v3rc7l/8
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Vitaliy S.
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Full Name: Vitaliy Safarov
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Re: Gui(?) bug: Suppress alarm on custom schedule

Post by Vitaliy S. » Apr 27, 2015 8:56 am

Yes, that's a bug, we will address it in the next updates. Time is displayed in am/pm format.

hyvokar
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Re: Gui(?) bug: Suppress alarm on custom schedule

Post by hyvokar » May 25, 2015 5:46 am

Hi!

It seems that the suppressing on a custom schedule does not work. I still get a ton of warning emails during our update window (when the alarm should be suppressed).
Bed?! Beds for sleepy people! Lets get a kebab and go to a disco!
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Vitaliy S.
Product Manager
Posts: 22862
Liked: 1538 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
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Re: Gui(?) bug: Suppress alarm on custom schedule

Post by Vitaliy S. » May 25, 2015 8:03 am

It should be working, since I cannot find any known issues regarding this in our bug tracking system. Can you let our support team take a look at your configuration?

hyvokar
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Re: Gui(?) bug: Suppress alarm on custom schedule

Post by hyvokar » May 25, 2015 10:06 am

Sure. I will open a ticket tomorrow
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