Host Hardware Status Erro - but no error ?

[GarethWilson]

Veeam one is reporting that each of my cluster nodes (23 of them) have an "Warning" on "Host Hardware Status" with the Alarm details of

Sensor "Proc 1 Level-1 Cache DeviceID:1041.00" equal unknown
Sensor "Proc 1 Level-2 Cache DeviceID:1042.00" equal unknown
Sensor "Proc 1 Level-3 Cache DeviceID:1043.00" equal unknown
Sensor "Proc 2 Level-1 Cache DeviceID:1041.01" equal unknown
Sensor "Proc 2 Level-2 Cache DeviceID:1042.01" equal unknown
Sensor "Proc 2 Level-3 Cache DeviceID:1043.01" equal unknown

The Resolution says to look at the hardware tab in veeam one and VC for the problem but neither of the tabs show the hosts as having an issue ?

If i try to "resolve" the error it just comes straight back ? any ideas ?

Cheers in advance

[Vitaliy S.]

I guess you've already applied the patch we've talked about in another thread, right? If yes, then can you please navigate to vSphere Client and check status for the hardware sensors in question? I bet that these sensors should also be reporting "unknown" state.

[GarethWilson]

Hi Vitality

Yes as you can see by the picture below one of the status' is showing as unknown.



I have just seen the other thread which seems to be showing the same problem i am getting

[Tris]

I have the same issue, what is the solution?

[Vitaliy S.]

Hello Tris,

If you navigate to vSphere Client you will also see these sensors in the unknown state. Please look through this topic for more information > http://forums.veeam.com/viewtopic.php?f ... =45#p71479

Thank you!

[GarethWilson]

the solution was to disable those sensors from alarming in veeam one..