Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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corsbj
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Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 26, 2019 6:30 am

As topic says.
I keep getting these errors. They only occur after the backup job is done though, and the counter is back to zero. When I didn't suppress it during backups, the alarm fired right away.
I can see other people posting something similar, but they don't mention having selected the suppress option.

I'm using Veeam One 9.5.4.4566.

Shestakov
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 26, 2019 12:23 pm 1 person likes this post

Hello Simon,
Is the metric higher than the threshold after backup is done or it equals to zero? If higher, that's an expected behavior.

corsbj
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 26, 2019 12:40 pm

It's higher JUST after the backup, but when the IO stops, it drops close to 0.

Shestakov
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 26, 2019 2:54 pm

Got it.
Have you tried to increase the Time Period parameter?

corsbj
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 26, 2019 4:23 pm

I haven't. I've increase it to 30 minutes. I'll know tomorrow if it worked.

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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 26, 2019 5:19 pm

Thanks. Let me know if that helps.

corsbj
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 26, 2019 6:14 pm

Backup just finished on one of the hosts, and I got the alarm even if it's set to 30 minutes :/

Shestakov
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 26, 2019 6:30 pm 1 person likes this post

Thanks for the update.
Maybe it takes the average value for 30 minutes interval and because average of the last 30 minutes is higher than threshold just after the end of suppression the alarm triggers.
I'll talk to developers to find out how the alarm works.

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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 26, 2019 6:34 pm

Thanks.

As I see it, the suppress option should have a user defined "grace" period, so it doesn't kick in the second the backup is done.

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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 27, 2019 10:33 am 1 person likes this post

Maybe. Or it should be + time period after the suppression.

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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 27, 2019 12:04 pm

Yeah, that's what I meant :)

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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 27, 2019 12:50 pm

A bit different :)
You meant a customizable option while my idea is to hardcode the time period from the "Rules" tab.
But both should work, yes.

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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 27, 2019 12:56 pm 1 person likes this post

Just got the reply from R&D that the behavior is already tracked as a bug and will be fixed.
As we assumed, performance from the suppressed period is taken into account for the alarm, that's why just after the job finish the alarm is triggered. In next versions performance metrics from the suppressed period will not be taken into account.
Thanks for the heads up!

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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 28, 2019 6:31 am

Awesome!

Is there a newsletter or something I can sign up for so I know when the new version is available?

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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 29, 2019 9:04 pm

There is forum weekly newsletter by Gostev.
Do you already follow it?

corsbj
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 30, 2019 6:23 am

I don't, where do I find it?

Shestakov
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 30, 2019 8:19 am

On the top right side of the page click on "NOTIFY ME ON POPULAR TOPICS IN:" and check "SUBSCRIBE TO WEEKLY DIGEST OF TOP FORUM TOPICS".

corsbj
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by corsbj » Jun 30, 2019 6:17 pm

Thanks!

Shestakov
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Re: Host Memory Pages Usage alarm during backups, even though the suppress option is selected

Post by Shestakov » Jun 30, 2019 11:12 pm

You are welcome. The upcoming release is planned for the Q4 of this year by the way.

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