Lost VeeamOne Administrator access after installing Update4

[sonic23]

Hi support,

I updated our VeeamOne to the latest Patch (update4 / version 9.5.4.4566) and after that can't get in to Reports portal as administrator anymore. I tried removing and re-adding the account to the "VeeamOne Administrators", logout, even rebooted but still doesn't work. I can still login and access the Reporter Web portal but the account is showing as "Limited Scope". Any help is appreciated.

Thanks.

[wishr]

Hi Jesus,

I'm not aware of this issue. Please, reach out to our technical support directly for investigation and post your case ID here as requested when you click the "New topic" button.

Thanks

[Vitaliy S.]

Do you have the same issue when logging in with a different Admin account?