Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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sonic23
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Full Name: Jesus Martin
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Lost VeeamOne Administrator access after installing Update4

Post by sonic23 » Mar 05, 2019 8:50 pm

Hi support,

I updated our VeeamOne to the latest Patch (update4 / version 9.5.4.4566) and after that can't get in to Reports portal as administrator anymore. I tried removing and re-adding the account to the "VeeamOne Administrators", logout, even rebooted but still doesn't work. I can still login and access the Reporter Web portal but the account is showing as "Limited Scope". Any help is appreciated.

Thanks.

wishr
Veeam Software
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Re: Lost VeeamOne Administrator access after installing Update4

Post by wishr » Mar 06, 2019 12:58 pm

Hi Jesus,

I'm not aware of this issue. Please, reach out to our technical support directly for investigation and post your case ID here as requested when you click the "New topic" button.

Thanks

Vitaliy S.
Product Manager
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Re: Lost VeeamOne Administrator access after installing Update4

Post by Vitaliy S. » Mar 06, 2019 1:59 pm

Do you have the same issue when logging in with a different Admin account?

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