Hi Ian and welcome to the forums!
There was a known v9 bug, which was fixed in v9u1.
Could you double-check if your product build number is 9.0.0.2088?
If so, please contact technical support team.
Thanks!
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Shestakov
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Diz
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Re: New Installation - ONE Reporter Login Failure
Thanks for the response, yes it's showing as 9.0.0.2088, I will contact tech support.
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Shestakov
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Re: New Installation - ONE Reporter Login Failure
Once you do, please post a support case number for us to follow the investigation. Thanks!
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