Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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cb1ocker
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Full Name: Jeremy Francis
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No data in reports after upgrade to 9.5 U3a

Post by cb1ocker » Aug 02, 2018 5:18 pm

I upgrade our Veeam B&R servers yesterday and since then there is no data for reports in Veeam One Reporter. I can see in Veeam One Monitor that everything is still selected correctly for monitoring and it shows the correct status of all jobs, but every report I run in Reporter comes back with no data after the upgrade. For instance, if I run a backup job status report for the past week everything looks great for every day up until yesterday when it shows half the normal number of jobs, then today there are 0. I have a ticket open with support (03130353), but thought I'd post here as well in case anyone else has seen any issues since upgrading B&R to 9.5 U3a.

Shestakov
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Re: No data in reports after upgrade to 9.5 U3a

Post by Shestakov » Aug 02, 2018 5:47 pm

Thanks for letting us know, Jeremy.
I hope support team will figure out the problem and provide a fix soon.

cb1ocker
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Re: No data in reports after upgrade to 9.5 U3a

Post by cb1ocker » Aug 03, 2018 1:08 pm 1 person likes this post

Update: today the reports all work fine and all missing data from right after the upgrade is now available as well. Apparently it just takes a couple days to catch back up.

Shestakov
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Re: No data in reports after upgrade to 9.5 U3a

Post by Shestakov » Aug 03, 2018 3:30 pm

Thanks for the update!
Glad the issue is resolved.

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