No Data in Veeam Reports

[nitramd]

Hello Veeam Community.

I'm having a problem with Veeam reports. In VeeamONE, under the Data Protection View, I select a report, Protected VMs as an example, but get no data - the name of the report shows up in the web browser. I don't have this problem under the Infrastructure View.

I've manually installed the report packs as extension modules per KB1665 but I'm still not getting any data when any report is run. I can see the Veeam report packs under Reporter/Configuration but they do not show up under Reporter/Workspace. Looking at the document "Multi-Tenant Monitoring and Reporting, Configuartion Example Step 3" line number 7 shows Veeam report folders in the Workspace - https://helpcenter.veeam.com/docs/one/m ... tml?ver=95

I upgraded to VeeamONE 9.5 ~one week ago; did not have a problem running reports using VeeamONE v9.0. I've opened a case with support, # 02112880.

Wondering if anyone has had a similar problem.

Thanks.

-md

[Vitaliy S.]

Hi,

Do you see any data if you launch backup reports in Veeam ONE reporting Web UI?

Thanks!

[nitramd]

Yes, I see data using using the reporting Web UI, specifically data for VMware.

[Vitaliy S.]

Ok, I assume you're running our latest update, right?

[nitramd]

Yes, forgot to include that

[Vitaliy S.]

No worries. Since all reports do return data when triggered from Veeam ONE reporting UI, then there must be something wrong with object mapping in Monitor Client. Let's see what our support engineer finds out.

[nitramd]

This issue seems to be resolved; I'm happily running Veeam reports. Solution: immediately after upgrading to the latest version of VeeamONE check to see if the Veeam report packs are installed; if not, install them. Add the VBR servers in the Data Protection View. Veeam reports should work.

My issue was: installed VeeamONE 9.5u1; added VBR servers; installed Veeam Report packs.

Thanks.

[Vitaliy S.]

Thanks for sharing, I will check with our support why report packs were missing in your case (should not happen).