Monitoring and reporting for Veeam Data Platform
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chris.childerhose
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Possible Bug - VONE - Alarms Overview screen

Post by chris.childerhose »

When trying to access the Alarms Overview screen in the Web UI for VONE I am seeing this popup and it happens on each click to that part of the tree (Alarms Overview).

Internal Server Error (I cannot attach an image of this but this is the error)
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Chris Childerhose
Veeam Vanguard / Veeam Legend / Veeam Ceritified Architect / VMCE
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jorgedlcruz
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Re: Possible Bug - VONE - Alarms Overview screen

Post by jorgedlcruz » 1 person likes this post

Hello Chris,
Seems like a bug. We will try to reproduce it, and add it to our next update which we had planned.

Allow us some time, thanks for sharing it
Jorge de la Cruz
Director Observability & AI Product Management | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
chris.childerhose
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Re: Possible Bug - VONE - Alarms Overview screen

Post by chris.childerhose »

Not a problem. If you need the screenshot let me know how I can send it since I cannot get it posted here. Looking forward to the fix. :D
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Chris Childerhose
Veeam Vanguard / Veeam Legend / Veeam Ceritified Architect / VMCE
vExpert / VCAP-DCA / VCP8 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose
jorgedlcruz
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Re: Possible Bug - VONE - Alarms Overview screen

Post by jorgedlcruz » 1 person likes this post

For now, you can go to the widget and remove locations from all your components, you can do it with 2 clicks. And then you will see the list of alarms and you can resolve them from there, etc.

It will be resolved within the patch.

Thanks for reporting it!
Jorge de la Cruz
Director Observability & AI Product Management | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
chris.childerhose
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Re: Possible Bug - VONE - Alarms Overview screen

Post by chris.childerhose »

Great glad to hear what is causing it and how to workaround it until the patch comes. Thanks, Jorge.
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Chris Childerhose
Veeam Vanguard / Veeam Legend / Veeam Ceritified Architect / VMCE
vExpert / VCAP-DCA / VCP8 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose
chris.childerhose
Veeam Vanguard
Posts: 669
Liked: 172 times
Joined: Aug 13, 2014 6:03 pm
Full Name: Chris Childerhose
Location: Toronto, ON
Contact:

Re: Possible Bug - VONE - Alarms Overview screen

Post by chris.childerhose » 2 people like this post

Hey Jorge - removed all the locations and now the dashboard shows the alarms. Thanks for the tip, and looking forward to the fix in the next release. :D
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Chris Childerhose
Veeam Vanguard / Veeam Legend / Veeam Ceritified Architect / VMCE
vExpert / VCAP-DCA / VCP8 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose
jorgedlcruz
Veeam Software
Posts: 1671
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Full Name: Jorge de la Cruz
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Re: Possible Bug - VONE - Alarms Overview screen

Post by jorgedlcruz » 1 person likes this post

Hello Chris,
The patch has been released, please apply it and let us know if you have any problems.
Jorge de la Cruz
Director Observability & AI Product Management | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
chris.childerhose
Veeam Vanguard
Posts: 669
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Full Name: Chris Childerhose
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Re: Possible Bug - VONE - Alarms Overview screen

Post by chris.childerhose » 1 person likes this post

Thanks for the quick fix Jorge. I will get it deployed Thursday in my lab and see how it behaves.
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Chris Childerhose
Veeam Vanguard / Veeam Legend / Veeam Ceritified Architect / VMCE
vExpert / VCAP-DCA / VCP8 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose
chris.childerhose
Veeam Vanguard
Posts: 669
Liked: 172 times
Joined: Aug 13, 2014 6:03 pm
Full Name: Chris Childerhose
Location: Toronto, ON
Contact:

Re: Possible Bug - VONE - Alarms Overview screen

Post by chris.childerhose » 2 people like this post

Hi Jorge, quick update: the patch fixes the alarms section in the WebUI, so we are now good to assign locations to things. Thanks again for fixing this so quickly. :D
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Chris Childerhose
Veeam Vanguard / Veeam Legend / Veeam Ceritified Architect / VMCE
vExpert / VCAP-DCA / VCP8 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose
jorgedlcruz
Veeam Software
Posts: 1671
Liked: 730 times
Joined: Jul 17, 2015 6:54 pm
Full Name: Jorge de la Cruz
Contact:

Re: Possible Bug - VONE - Alarms Overview screen

Post by jorgedlcruz » 1 person likes this post

Awesome Chris!
Not just that, but also the CPU consumption in your VBR Windows, in case you have any :)

Thanks!
Jorge de la Cruz
Director Observability & AI Product Management | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
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