Processes Guest OS Unknown error

[SturmLS]

Hi,
I have Hyper-V host 2012 R2 and Guest OS also 2012 R2.
I try see Processes in guest os but i got Unknown error 0xC0000BB8 after authentication on different credentials (Local or Domain admin).
Veeam ONE Monitor 8.0.0.1669
Do i need make additional settings on guest os ?

[Vitaliy S.]

Hello,

In order to monitor processes local admin credentials should be sufficient. Can you please tell me what OS locale you're using for Hyper-V host?

Thank you!

[SturmLS]

Hi,

Ru.

[Vitaliy S.]

Thanks for clarification. I have just discussed it with the dev team and they have confirmed that no extra configuration is required here. Can you please open a support case with our technical team and let them review the debug log files?

[SturmLS]

Open case 00960427.

Thanks for help.

[Tof006]

Hi,
I have the same problem with a 2012 R2 Guest OS on a VMWare cluster. Is there a solution ?
Thanks

[Vitaliy S.]

OP's solution was to create the following registry key on the Veeam ONE server:

Code: Select all

HKEY_CURRENT_USER\SOFTWARE\Veeam\Veeam ONE Monitor -  UseLegacyRpm (DWORD) to 1

If it doesn't help, then please contact our support team for further assistance.