Processes Guest OS Unknown error

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Processes Guest OS Unknown error

Veeam Logoby SturmLS » Fri Jul 03, 2015 9:37 am

Hi,
I have Hyper-V host 2012 R2 and Guest OS also 2012 R2.
I try see Processes in guest os but i got Unknown error 0xC0000BB8 after authentication on different credentials (Local or Domain admin).
Veeam ONE Monitor 8.0.0.1669
Do i need make additional settings on guest os ?
SturmLS
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Re: Processes Guest OS Unknown error

Veeam Logoby Vitaliy S. » Fri Jul 03, 2015 10:13 am

Hello,

In order to monitor processes local admin credentials should be sufficient. Can you please tell me what OS locale you're using for Hyper-V host?

Thank you!
Vitaliy S.
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Re: Processes Guest OS Unknown error

Veeam Logoby SturmLS » Fri Jul 03, 2015 11:21 am

Hi,

Ru.
SturmLS
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Re: Processes Guest OS Unknown error

Veeam Logoby Vitaliy S. » Fri Jul 03, 2015 12:38 pm

Thanks for clarification. I have just discussed it with the dev team and they have confirmed that no extra configuration is required here. Can you please open a support case with our technical team and let them review the debug log files?
Vitaliy S.
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Re: Processes Guest OS Unknown error

Veeam Logoby SturmLS » Fri Jul 03, 2015 1:09 pm 1 person likes this post

Open case 00960427.

Thanks for help.
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Re: Processes Guest OS Unknown error

Veeam Logoby Tof006 » Thu Jul 16, 2015 12:35 pm

Hi,
I have the same problem with a 2012 R2 Guest OS on a VMWare cluster. Is there a solution ?
Thanks
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Re: Processes Guest OS Unknown error

Veeam Logoby Vitaliy S. » Thu Jul 16, 2015 2:13 pm

OP's solution was to create the following registry key on the Veeam ONE server:
Code: Select all
HKEY_CURRENT_USER\SOFTWARE\Veeam\Veeam ONE Monitor -  UseLegacyRpm (DWORD) to 1

If it doesn't help, then please contact our support team for further assistance.
Vitaliy S.
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