Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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SturmLS
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Processes Guest OS Unknown error

Post by SturmLS » Jul 03, 2015 9:37 am

Hi,
I have Hyper-V host 2012 R2 and Guest OS also 2012 R2.
I try see Processes in guest os but i got Unknown error 0xC0000BB8 after authentication on different credentials (Local or Domain admin).
Veeam ONE Monitor 8.0.0.1669
Do i need make additional settings on guest os ?

Vitaliy S.
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Re: Processes Guest OS Unknown error

Post by Vitaliy S. » Jul 03, 2015 10:13 am

Hello,

In order to monitor processes local admin credentials should be sufficient. Can you please tell me what OS locale you're using for Hyper-V host?

Thank you!

SturmLS
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Re: Processes Guest OS Unknown error

Post by SturmLS » Jul 03, 2015 11:21 am

Hi,

Ru.

Vitaliy S.
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Re: Processes Guest OS Unknown error

Post by Vitaliy S. » Jul 03, 2015 12:38 pm

Thanks for clarification. I have just discussed it with the dev team and they have confirmed that no extra configuration is required here. Can you please open a support case with our technical team and let them review the debug log files?

SturmLS
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Re: Processes Guest OS Unknown error

Post by SturmLS » Jul 03, 2015 1:09 pm 1 person likes this post

Open case 00960427.

Thanks for help.

Tof006
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Re: Processes Guest OS Unknown error

Post by Tof006 » Jul 16, 2015 12:35 pm

Hi,
I have the same problem with a 2012 R2 Guest OS on a VMWare cluster. Is there a solution ?
Thanks

Vitaliy S.
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Re: Processes Guest OS Unknown error

Post by Vitaliy S. » Jul 16, 2015 2:13 pm

OP's solution was to create the following registry key on the Veeam ONE server:

Code: Select all

HKEY_CURRENT_USER\SOFTWARE\Veeam\Veeam ONE Monitor -  UseLegacyRpm (DWORD) to 1
If it doesn't help, then please contact our support team for further assistance.

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