Monitoring and reporting for Veeam Data Platform
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Choodee
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Full Name: Sandee Dela Cruz
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SLA time periods

Post by Choodee »

We have an SLA of 99.9% uptime between business hours i.e. 8:00am - 6:00pm Monday to Friday. This leaves us with evenings and weekends for maintenance and offline activities where the SLA does not apply. Am I able to create a report of our SLA for the business hours as specified?

thanks
Shestakov
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Re: SLA time periods

Post by Shestakov »

Hello Sandee,

There is VM Uptime report showing the uptime, but it doesn't have Business Hours option yet (we will treat it as a feature request).
However, VM Performance Chargeback also shows uptime and has the business hours option.

By the way, have you grouped VMs by SLA?
Thanks!
Choodee
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Re: SLA time periods

Post by Choodee »

Thanks for your reply :) I have the VM's categorized as SLA but not grouped. So I could use VM performance chargeback to measure the uptime for the business hours? Is there a document i can follow to set that up?
Shestakov
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Re: SLA time periods

Post by Shestakov »

I have the VM's categorized as SLA but not grouped.
Do you mean that you have default Business View group, but you have not distributed VMs among the groups?
So I could use VM performance chargeback to measure the uptime for the business hours? Is there a document i can follow to set that up?
Yes you can. The report is described in user guide. Does it work fine?
Thanks!
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