SLA time periods

Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V

SLA time periods

Veeam Logoby Choodee » Tue Jan 16, 2018 11:19 pm

We have an SLA of 99.9% uptime between business hours i.e. 8:00am - 6:00pm Monday to Friday. This leaves us with evenings and weekends for maintenance and offline activities where the SLA does not apply. Am I able to create a report of our SLA for the business hours as specified?

thanks
Choodee
Influencer
 
Posts: 21
Liked: 3 times
Joined: Sat Mar 03, 2012 4:30 pm
Full Name: Sandee Dela Cruz

Re: SLA time periods

Veeam Logoby Shestakov » Wed Jan 17, 2018 9:05 am

Hello Sandee,

There is VM Uptime report showing the uptime, but it doesn't have Business Hours option yet (we will treat it as a feature request).
However, VM Performance Chargeback also shows uptime and has the business hours option.

By the way, have you grouped VMs by SLA?
Thanks!
Shestakov
Veeam Software
 
Posts: 5861
Liked: 503 times
Joined: Wed May 21, 2014 11:03 am
Location: Prague
Full Name: Nikita Shestakov

Re: SLA time periods

Veeam Logoby Choodee » Wed Jan 17, 2018 8:19 pm

Thanks for your reply :) I have the VM's categorized as SLA but not grouped. So I could use VM performance chargeback to measure the uptime for the business hours? Is there a document i can follow to set that up?
Choodee
Influencer
 
Posts: 21
Liked: 3 times
Joined: Sat Mar 03, 2012 4:30 pm
Full Name: Sandee Dela Cruz

Re: SLA time periods

Veeam Logoby Shestakov » Thu Jan 18, 2018 3:16 pm

I have the VM's categorized as SLA but not grouped.

Do you mean that you have default Business View group, but you have not distributed VMs among the groups?
So I could use VM performance chargeback to measure the uptime for the business hours? Is there a document i can follow to set that up?

Yes you can. The report is described in user guide. Does it work fine?
Thanks!
Shestakov
Veeam Software
 
Posts: 5861
Liked: 503 times
Joined: Wed May 21, 2014 11:03 am
Location: Prague
Full Name: Nikita Shestakov


Return to Veeam ONE



Who is online

Users browsing this forum: No registered users and 5 guests