Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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johnlockie
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Stop "Resolved" Emails?

Post by johnlockie » Jun 22, 2012 5:04 pm

How do you configure VeeamONE to stop spamming '....has been changed to Reset/Resolved' emails? We tried to set alerts to "warning and error" only, but it continues to send these "alert resolved" messages.

In addition to that we receive a generic "summary" of resolved alerts, which we do not mind. It doesn't consolidate all the resolved errors in these emails though, very strange!

Vitaliy S.
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Re: Stop "Resolved" Emails?

Post by Vitaliy S. » Jun 22, 2012 5:37 pm

Hi John,

Please navigate to Monitor Server Settings -> Alarms tab -> uncheck "Send notification when alarm metrics are back to normal". As to the summary email, then it consolidates alarms that were manually resolved only.

We are going to enhance our notification engine in the next release, stay tuned to our forums for more details! ;)

Thanks!

johnlockie
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Re: Stop "Resolved" Emails?

Post by johnlockie » Jun 22, 2012 6:26 pm

Sweet thanks. That was stupid easy :P

The notifications tweaking could use some upgrades, but it's not bad as it is now.

Daveyd
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Re: Stop "Resolved" Emails?

Post by Daveyd » Jun 25, 2012 12:27 pm

Vit,

Is there a way to stop the Resolved (previous state: Warning) emails from being sent when the alert is set to "Error Only"? I do not get emails when an alarm goes into Warning state, which is to be expected since I chose Errors Only But I get a Resolved email when the aralm goes out of Warning state...which I do not want. I only want a resolved email when it goes out of Error state.

Vitaliy S.
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Re: Stop "Resolved" Emails?

Post by Vitaliy S. » Jun 25, 2012 12:46 pm 1 person likes this post

Currently there is no way to do that, but let me see what we can do in the next release with these notifications.

Vitaliy S.
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Re: Stop "Resolved" Emails?

Post by Vitaliy S. » Jun 26, 2012 10:24 am 2 people like this post

Small update - I have just received a confirmation from our dev team that your scenario will be supported in our next version!

Daveyd
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Re: Stop "Resolved" Emails?

Post by Daveyd » Jun 29, 2012 2:33 am

Very cool!

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