"SUPPORT IS ABOUT TO EXPIRE" despite disabling checks

[ashleyw]

hi,
We are in the process of renewing our contract with Veeam currently, but like most corporate activities, this sometimes takes a little longer than we'd like.

We upgraded to 12.2 of Veeam One yesterday, and then we saw email notifications with the subject line;
"SUPPORT IS ABOUT TO EXPIRE Veeam One agent server <system message>"
We went in and disabled those checks in our main Veeam server;
>Options>Notifications>"enable notifications about support contract expiration"
but I don't seem to be able to find the equivalent setting in VeeamOne.
How do we disable Veeam One from prefixing "SUPPORT IS ABOUT TO EXPIRE" to the subject line?

cheers
Ashley

[jorgedlcruz]

Hello, we do have the very same functionality on our UI. Please take a look here https://helpcenter.veeam.com/docs/one/m ... erver.html

Try it and let us know.

Thank you so much

[ashleyw]

thanks for that. Sorry for the delay.
we've used that configuration option to disable the message and Veeam One is working as expected. thanks.