Monitoring and reporting for Veeam Data Platform
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peeky1323
Service Provider
Posts: 209
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Joined: May 30, 2012 11:58 am
Full Name: Matt Peek
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Tenant not showing in Cloud Connect Backup Report

Post by peeky1323 »

Case: Case #07007319

Cloud Connect User Report (Backup) is missing a recently created (2 months ago) tenant. Has anyone seen this before? When we select the objects for the report the newly created tenant and their storage is not available to choose.
TIA
Matt
Matt Peek
VMCE 2021
RomanK
Veeam Software
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Re: Tenant not showing in Cloud Connect Backup Report

Post by RomanK »

Hello Matt,

Thanks for the case number. At a glance, it sounds like a database or data collection issue. It is impossible to say for sure. Please continue to work with our support engineers. I'm confident they will find the cause of this issue.

Thanks
peeky1323
Service Provider
Posts: 209
Liked: 20 times
Joined: May 30, 2012 11:58 am
Full Name: Matt Peek
Contact:

Re: Tenant not showing in Cloud Connect Backup Report

Post by peeky1323 »

thanks, there is a data collection warning that the task exceeded the maximum time allowed.
Matt Peek
VMCE 2021
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