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Topology collection failure for an physical Server ?
Hello ,
From time to time ( daily ) i become the following Error Message from Veeam One .
Object: xxx-backup.xxx.de
Object Type: Backup Server
Location: xxx-backup.xxx.de
Host: xxx-backup.kiefel.de
Status: Error
Previous Status: Reset/resolved
Alarm: Topology collection failure
Time: 12.04.2016 00:39:54
Details: Fired by event: VeeamInfCollectionFailedEvent
Event description: Failed to collect infrastructure topology for object kiefel-backup.kiefel.de. One or more backup objects has not been collected.
Initiated by: Veeam ONE Monitor (SERVER27)
But the Backup Server is an physical Machine .
What can be the Reason for this Error .
After an Time the Error resolve from himself .
Object: xxx-backup.xxx.de
Object Type: Backup Server
Location: xxx-backup.xxx.de
Host: xxx-backup.xxx.de
Status: Reset/resolved
Previous Status: Error
Alarm: Topology collection failure
Time: 12.04.2016 00:40:35
Details: Resolved by event:VeeamInfCollectionFailedResolvedEvent
Event description: Infrastructure topology for host kiefel-backup.kiefel.de has been collected successfully
Initiated by: Veeam ONE Monitor (SERVER27)
Thanks
Michael
From time to time ( daily ) i become the following Error Message from Veeam One .
Object: xxx-backup.xxx.de
Object Type: Backup Server
Location: xxx-backup.xxx.de
Host: xxx-backup.kiefel.de
Status: Error
Previous Status: Reset/resolved
Alarm: Topology collection failure
Time: 12.04.2016 00:39:54
Details: Fired by event: VeeamInfCollectionFailedEvent
Event description: Failed to collect infrastructure topology for object kiefel-backup.kiefel.de. One or more backup objects has not been collected.
Initiated by: Veeam ONE Monitor (SERVER27)
But the Backup Server is an physical Machine .
What can be the Reason for this Error .
After an Time the Error resolve from himself .
Object: xxx-backup.xxx.de
Object Type: Backup Server
Location: xxx-backup.xxx.de
Host: xxx-backup.xxx.de
Status: Reset/resolved
Previous Status: Error
Alarm: Topology collection failure
Time: 12.04.2016 00:40:35
Details: Resolved by event:VeeamInfCollectionFailedResolvedEvent
Event description: Infrastructure topology for host kiefel-backup.kiefel.de has been collected successfully
Initiated by: Veeam ONE Monitor (SERVER27)
Thanks
Michael
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Re: Topology collection failure for an physical Server ?
Hello Michael,
Do you have your backup and Veeam ONE server installed on the same physical machine?
Do you have your backup and Veeam ONE server installed on the same physical machine?
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Re: Topology collection failure for an physical Server ?
Hello ,
No, the are on different Machines .
No, the are on different Machines .
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Re: Topology collection failure for an physical Server ?
Do you have a stable connection between them?
Does the alarm appear during particular activity, like backup export to tape or something?
What product version are you at?
Thanks!
Does the alarm appear during particular activity, like backup export to tape or something?
What product version are you at?
Thanks!
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Re: Topology collection failure for an physical Server ?
Hi there,
we are getting also from time to time this alarms. ("Details: Fired by event: VeeamInfCollectionFailedEvent Event description: Failed to collect infrastructure topology for object" + "VEEAM-Servername")
Our VEEAM-B&R-Server is also our VEEAM-ONE-Server. Both with the latest Updates (VEEAM+Windows (Server 2012R2 64bit)).
Please help.
Thanks!
Dietmar
we are getting also from time to time this alarms. ("Details: Fired by event: VeeamInfCollectionFailedEvent Event description: Failed to collect infrastructure topology for object" + "VEEAM-Servername")
Our VEEAM-B&R-Server is also our VEEAM-ONE-Server. Both with the latest Updates (VEEAM+Windows (Server 2012R2 64bit)).
Please help.
Thanks!
Dietmar
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- VP, Product Management
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Re: Topology collection failure for an physical Server ?
Dietmar, please contact our support team to review collection job log files. Once you do this, please let me know your case ID, so I could discuss it with the dev team.
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