Monitoring and reporting for Veeam Data Platform
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cdigan
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Unable to install Veeam ONE 12.2 Monitor on client system

Post by cdigan »

We just upgraded to 12.2 and it installed without any issues on our main Veeam ONE server and monitor client works fine there.

Now trying to install the monitor client on a Windows 10 workstation and when running the MSI under the context of an administrator (ran as different user using local administrator credentials) for the workstation, receiving the error:

Local Administrator privileges are required to install the product.

Not sure as to why I'm getting this error when running the MSI under the context of the local administrator account (again, ran as different user using local administrator account).
jorgedlcruz
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Re: Unable to install Veeam ONE 12.2 Monitor on client system

Post by jorgedlcruz »

Hello,
Might not be related, but what version of Windows 10 exactly? On the Release Notes we added the next "Microsoft Windows 10 (Professional and Enterprise editions running 1909 or LTS)":
https://helpcenter.veeam.com/rn/veeam_o ... -client-os

If not related to the specific OS, perhaps will be better to open a support case, please share the ticket id with us.

Thank you so much.
Jorge de la Cruz
Senior Product Manager | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
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