Upgrade to V-One v12 fails at SQL connection

[sivein]

Hi all

When trying to upgrade Veeam ONE from v11 to v12 the upgrade wizard fails when trying to connect to SQL database.
Is there any known changes in ports used that can explain this?
Do the upgrade wizard use other / different ports cpmpared to v11 production ports?

Regards

/Einar

[RomanK]

Hello Einar,

No known issues with the ports so far.
Please open a support case and provide the case ID in this thread so we could collect all the additional details and investigate it accordingly.

Thanks

[CompKingCanada]

Had a similar issue here. Problem was the user I was logged into previously had a roaming profile which got corrupted. If you can, try to login with another Administrator account, or refresh the windows profile of the login user..

[sivein]

Problem was the upgrade wizard using an old DB name (Veeam ONE DB was renamed at some point in time) and not the name listed in the wizard gui.

/Einar

[RomanK]

Hello Einar,

Thanks for the update. We will check that behavior with the QA team.