V7 - VMware Issue - False alerts

Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V

Re: V7 - False alerts

Veeam Logoby Vitaliy S. » Wed Sep 11, 2013 1:41 pm

Indeed, have you have a chance to show these spikes to VMware support team? What was their response?
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Re: V7 - False alerts

Veeam Logoby TomBlue » Wed Sep 11, 2013 1:48 pm

Hi KOMBillM!

With this value your're leader in then ranking :-)

But as far as I can see this is not a Veeam One issue because this values are reported in vShere also. Do you have more than basic maintenance to open a support case with VMware?

Cheers,
Thomas
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Re: V7 - False alerts

Veeam Logoby cmiller@hipco.com » Thu Sep 12, 2013 7:58 pm

Same problem here. Case #0444378
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Re: V7 - False alerts

Veeam Logoby Vitaliy S. » Thu Sep 12, 2013 8:21 pm

Charles, what does "Total Disk Latency" performance counter show in vSphere Client for the same time period?
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Re: V7 - VMware False alerts

Veeam Logoby pufferdude » Mon Sep 16, 2013 4:49 pm

Just jumping in that I too am seeing these crazy Total Disk Latency alerts. I'm saddened to come here and find out that's it's a problem on the vSphere side, because the likelihood of THAT being fixed readily is much less likely than if it were an error on Veeam's side :-(
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Re: V7 - VMware False alerts

Veeam Logoby Vitaliy S. » Mon Sep 16, 2013 6:52 pm

Jim, I have discussed this issue with our dev team and currently we are working on possible workarounds for this behavior. Most likely it will be included in one of the upcoming updates of Veeam ONE.
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Re: V7 - VMware False alerts

Veeam Logoby KOMBillM » Wed Sep 18, 2013 12:45 pm

Unfortunately, I do not have a support contract to lean on.
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Re: V7 - VMware False alerts

Veeam Logoby VanUden » Wed Sep 18, 2013 1:22 pm

Same problem here...
Upgrated an hour ago to v7 (no fresh install) and receiving these errors.
I will monitor for a day and create a support ticket if the problem exists.
I will also follow this thread, hopefully for a solution...
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Re: V7 - VMware False alerts

Veeam Logoby v.Eremin » Wed Sep 18, 2013 1:32 pm

As mentioned above, the problem seems to be related to VMware which keeps reporting enormous latency numbers. However, we’re currently investigating this case and trying to figure out potential workarounds for it.

Also, it might be worth opening a ticket with VMware support, so that, they will have more information regarding this problem and will be able to address it soon.

Thanks.
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[MERGED] : strange (unrealistic) vm disk latency warnings/er

Veeam Logoby odge » Fri Sep 27, 2013 12:07 pm

Hi

Since upgrading VeeamOne, we are getting VM disk latency warnings as follows... which obviously is not correct (Thats like an 8 hour offset?)

Details:"Datastore Highest Latency" (28893416 ms) is above a defined threshold (75 ms)

We are seeing it on multiple VMs, for short periods, then its gone. (In the last week, 4 of the VM's have it repeated, 84,29,4,2 times respectively)
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Re: V7 - VMware False alerts

Veeam Logoby VanUden » Fri Sep 27, 2013 1:15 pm 2 people like this post

My problem seems to be disappeared...
I was running vShpere 5.1.0 update 1b with ESXi hosts on 5.0.0.
Then Veeam One v6.5.x was upgraded to v7.x and the problem started.

Yesterday I've upgrade the ESXi hosts from 5.0.0 to 5.1.0 build 1065491 and the problem is gone...
Don't know why but maybe this helps someone ;)
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Re: V7 - VMware False alerts

Veeam Logoby Vitaliy S. » Fri Sep 27, 2013 1:19 pm

Thanks for letting us now, maybe VMware has fixed it in their latest build.
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Re: V7 - VMware False alerts

Veeam Logoby pufferdude » Fri Sep 27, 2013 2:29 pm

VanUden wrote:My problem seems to be disappeared...
Yesterday I've upgrade the ESXi hosts from 5.0.0 to 5.1.0 build 1065491 and the problem is gone...
Don't know why but maybe this helps someone ;)


Alas, we were already on ESXi 5.1.0 build 1157734 when we upgraded to Veeam 7 and started seeing the false latency alerts. So maybe it was "fixed" in your slightly-older version of ESXi but it's definitely there in our slightly-newer one :-(
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Re: V7 - VMware False alerts

Veeam Logoby pendragoncrw » Tue Oct 01, 2013 12:18 am

I've also experienced this since upgrading to Veeam v7. We have a mix of 5.0u1, 5.1 u1a, and 5.1u1b hosts.

Chris
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Re: V7 - VMware False alerts

Veeam Logoby simon617 » Fri Oct 04, 2013 2:55 pm

We also having issues with this after we upgrade to v7. Look forward to the fix.
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