Veeam Monitor Client Problem after R2 upgrade

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Veeam Monitor Client Problem after R2 upgrade

Veeam Logoby poleko » Thu Dec 19, 2013 12:09 pm

Hello,

we have problem to connect to Veeam ONE Monitor Server with Veeam ONE Monitor Client after we installed R2 patch. Previously everything was working correctly.
Veeam ONE Monitor Server probably works correctly (sends email notifications).

We tryed to reinstall client, disabled firewall and antivirus but this not resolves problem. Client is installed on the same pc as Veeam ONE Monitor Server

Do you have any advice what can be wrong?

Best regars,
Sebastian
poleko
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Re: Veeam Monitor Client Problem after R2 upgrade

Veeam Logoby Vitaliy S. » Thu Dec 19, 2013 12:55 pm

Hi Sebastian,

Can you install Veeam ONE Monitor Client on another server just to make sure that the original machine is not a problem?

Thanks!
Vitaliy S.
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Re: Veeam Monitor Client Problem after R2 upgrade

Veeam Logoby poleko » Thu Dec 19, 2013 2:25 pm

Hi,

I've check it with new clean Veeam ONE Monitor Client install on other pc but problem is the same.
poleko
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Re: Veeam Monitor Client Problem after R2 upgrade

Veeam Logoby Vitaliy S. » Thu Dec 19, 2013 2:28 pm

Then I would recommend contacting our technical team to review Monitor Client debug log.
Vitaliy S.
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