Veeam ONE 8 - Performance collection fails

Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V

Veeam ONE 8 - Performance collection fails

Veeam Logoby Melderskin » Fri Nov 14, 2014 10:04 am

Hello

We have been running Veeam ONE 7 Free edtion for our environment for some time without any problem. Hyper-V hosts, Hyper-V cluster and SCVMM 2012R2.
After installing Veeam ONE 8 both Free and trial version (also tried upgrade from 7) Veeam connects and collects performace data fine from Hyper-V hosts and Hyper-V clusters but not from SCVMM2012R2.

Anyone else have the same problem?

All Hyper-V hosts run Windows Server 2012R2
SCVMM = System Center 2012 R2 Virtul Machine Manager RU4
Melderskin
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Re: Veeam ONE 8 - Performance collection fails

Veeam Logoby Shestakov » Fri Nov 14, 2014 10:16 am

Hello,
Did you do roll-up update of SCVMM to RU4? When was it, did SCVMM RU4 work with Veeam One v7?
Thanks.
Shestakov
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Re: Veeam ONE 8 - Performance collection fails

Veeam Logoby Melderskin » Fri Nov 14, 2014 10:30 am

Hello

We updated System Center 2012 R2 Virtual Machine Manager to Rollup4 wenesday this week successfully.
I have not testet installing Veeam ONE 7 after upgrading SCVMM to RU4.
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Re: Veeam ONE 8 - Performance collection fails

Veeam Logoby Shestakov » Fri Nov 14, 2014 11:03 am

Did Veeam One v8 work with SCVMM before the roll-up update?
I`ll ask our QA team to double-check how it works.
Thanks.
Shestakov
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Re: Veeam ONE 8 - Performance collection fails

Veeam Logoby Melderskin » Fri Nov 14, 2014 1:04 pm

Veeam ONE 8 has never managed to collect performance data from our SCVMM server.
We ran SCVMM2012 R2 Rollup3 before upadting this week.
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Re: Veeam ONE 8 - Performance collection fails

Veeam Logoby Shestakov » Fri Nov 14, 2014 4:19 pm

For further problem investigation, dev. team asked for logs.
Could you please contact Veeam technical support? Once you have support case#, please post it here for me to speed it up.
Thanks.
Shestakov
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Re: Veeam ONE 8 - Performance collection fails

Veeam Logoby Melderskin » Fri Nov 14, 2014 11:56 pm

Case number is "00674428"
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Re: Veeam ONE 8 - Performance collection fails

Veeam Logoby Shestakov » Sun Nov 16, 2014 5:47 pm

Thanks, I`ve asked our support team to pick your ticket up asap.
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