Veeam ONE Client lag

[kevin.boddy]

Hi,

Anyone else experiencing a lot of lag in the Veeam ONE Client UI since the V5 upgrade?
Simple things like hovering over the list of VMs in Infrastructure View takes a long time for the UI to highlight the VM your mouse is hovering over.
Just moving your mouse around the user interface without clicking on anything pushes the Monitor.exe process up to 25% CPU usage.

[wishr]

Hi Kevin,

May I ask you to raise a support case and let us know your case ID so we could track the issue? Also, what version you are at, and what exactly has been upgraded to v5? The current version of VONE is v11.

Thanks

[kevin.boddy]

Hi,

Sorry getting my Office 365 and Veeam ONE versions mixed up. Veeam ONE has been updated to V11. #04687533

[wishr]

Thanks, Kevin!

We are in touch with the technical support team on this case. Let's see what the initial investigation will help us to discover.