Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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kevin.boddy
Service Provider
Posts: 25
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Joined: Jan 30, 2018 3:24 pm
Full Name: Kevin Boddy
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Veeam ONE Client lag

Post by kevin.boddy »

Hi,

Anyone else experiencing a lot of lag in the Veeam ONE Client UI since the V5 upgrade?
Simple things like hovering over the list of VMs in Infrastructure View takes a long time for the UI to highlight the VM your mouse is hovering over.
Just moving your mouse around the user interface without clicking on anything pushes the Monitor.exe process up to 25% CPU usage.

wishr
Veeam Software
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Full Name: Fedor Maslov
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Re: Veeam ONE Client lag

Post by wishr »

Hi Kevin,

May I ask you to raise a support case and let us know your case ID so we could track the issue? Also, what version you are at, and what exactly has been upgraded to v5? The current version of VONE is v11.

Thanks

kevin.boddy
Service Provider
Posts: 25
Liked: 5 times
Joined: Jan 30, 2018 3:24 pm
Full Name: Kevin Boddy
Contact:

Re: Veeam ONE Client lag

Post by kevin.boddy » 1 person likes this post

Hi,

Sorry getting my Office 365 and Veeam ONE versions mixed up. Veeam ONE has been updated to V11. #04687533

wishr
Veeam Software
Posts: 2320
Liked: 298 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: Veeam ONE Client lag

Post by wishr »

Thanks, Kevin!

We are in touch with the technical support team on this case. Let's see what the initial investigation will help us to discover.

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