Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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DeadEyedJacks
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Veeam One Monitor.exe - No Disk error

Post by DeadEyedJacks » Jan 24, 2019 9:30 am

Just updated an established Veeam One 9.5 installation from update 3a to update 4 GA.

Every time Veeam One Monitor Client is launched it now pop ups an error a dozen times.

Monitor.exe - No Disk
There is no disk in the drive. Please insert a disk into drive D:
Cancel , Try Again Continue.

Seems like it's expecting the install ISO to still be attached to the VM ?

Shestakov
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Re: Veeam One Monitor.exe - No Disk error

Post by Shestakov » Jan 24, 2019 11:25 am

Hello,
Have you contacted Veeam support team? If yes, please provide the support case number.
Thanks!

Shestakov
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Re: Veeam One Monitor.exe - No Disk error

Post by Shestakov » Jan 24, 2019 12:56 pm

Most likely the issue is caused by Windows Installer.
There was no Veeam One 9.5 update 3a. Have you upgraded from v9.5u3 or installed from the scratch?

DeadEyedJacks
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Re: Veeam One Monitor.exe - No Disk error

Post by DeadEyedJacks » Jan 24, 2019 1:43 pm

Was an inplace upgrade using ISO image mounted to virtual machine.

Case #03379165

DeadEyedJacks
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Re: Veeam One Monitor.exe - No Disk error

Post by DeadEyedJacks » Jan 25, 2019 10:46 am

Issue resolved by remote support webex, thanks.

Shestakov
Veeam Software
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Re: Veeam One Monitor.exe - No Disk error

Post by Shestakov » Jan 25, 2019 11:02 am

Great to know!
Thanks for the update.

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