Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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yastt
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Veeam One Reporter job mail notification error

Post by yastt » Jul 02, 2018 2:07 pm

Job "object properties collection", which is run daily by Veeam One Reporter, always ends with a warning. After entering the session statistics I found the message "[warning]: Can not notify by e-mail. Check logs for details".

Notification settings in the configuration of the Veeam One Monitor service are correct, the test mail passes correctly, and I receive any other e-mail notifications. Only this task can not send a notification. I am asking for a hint, where to look for the cause.

Thanks!

Vitaliy S.
Veeam Software
Posts: 21547
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Full Name: Vitaliy Safarov
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Re: Veeam One Reporter job mail notification error

Post by Vitaliy S. » Jul 02, 2018 3:52 pm

Hello,

It's hard to say what this warning means without seeing full log files. It sounds like a "legacy" message when Veeam ONE Reporter had its own notification settings. Let me quickly check this fact with our devs.

Thank you!

yastt
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Posts: 3
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Joined: Aug 18, 2013 11:05 pm
Location: Warsaw, Poland
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Re: Veeam One Reporter job mail notification error

Post by yastt » Jul 03, 2018 9:16 pm

This is possible because Veeam runs on the same server from version 7.0.
I will be grateful for any help.

Vitaliy S.
Veeam Software
Posts: 21547
Liked: 1285 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Veeam One Reporter job mail notification error

Post by Vitaliy S. » Jul 04, 2018 2:07 pm

Version 7! You're a long time user, that's good. Please open the support case, our dev team should be able to help with this by removing "legacy" records about SMTP server in Veeam ONE Reporter.

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