Veeam One Reporter job mail notification error

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Veeam One Reporter job mail notification error

Veeam Logoby yastt » Mon Jul 02, 2018 2:07 pm

Job "object properties collection", which is run daily by Veeam One Reporter, always ends with a warning. After entering the session statistics I found the message "[warning]: Can not notify by e-mail. Check logs for details".

Notification settings in the configuration of the Veeam One Monitor service are correct, the test mail passes correctly, and I receive any other e-mail notifications. Only this task can not send a notification. I am asking for a hint, where to look for the cause.

Thanks!
yastt
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Re: Veeam One Reporter job mail notification error

Veeam Logoby Vitaliy S. » Mon Jul 02, 2018 3:52 pm

Hello,

It's hard to say what this warning means without seeing full log files. It sounds like a "legacy" message when Veeam ONE Reporter had its own notification settings. Let me quickly check this fact with our devs.

Thank you!
Vitaliy S.
Veeam Software
 
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Full Name: Vitaliy Safarov

Re: Veeam One Reporter job mail notification error

Veeam Logoby yastt » Tue Jul 03, 2018 9:16 pm

This is possible because Veeam runs on the same server from version 7.0.
I will be grateful for any help.
yastt
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Posts: 3
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Location: Warsaw, Poland

Re: Veeam One Reporter job mail notification error

Veeam Logoby Vitaliy S. » Wed Jul 04, 2018 2:07 pm

Version 7! You're a long time user, that's good. Please open the support case, our dev team should be able to help with this by removing "legacy" records about SMTP server in Veeam ONE Reporter.
Vitaliy S.
Veeam Software
 
Posts: 21294
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