Veeam One v8 Upgrade - Connection Failure

Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V

Veeam One v8 Upgrade - Connection Failure

Veeam Logoby nmace » Fri Jan 23, 2015 2:50 pm

Since upgrading Veeam B&R to v8 patch1 and Veeam One to v8 yesterday, Veeam One keeps thowing this error repeatly.

Fired by event: VeeamInfCollectionFailedEvent
Event description: Failed to collect infrastructure topology for object <veeam b&r server). Violation of PRIMARY KEY constraint 'PK_BpRestoreScope'. Cannot insert duplicate key in object 'monitor.BpRestoreScope'. The duplicate key value is (c99d8b31-1acb-475a-9bc9-6c638f4b095c, 5).
Initiated by: Veeam ONE Monitor (VEEAMONE)

It connects and fails to connect then connects endlessly every 30 seconds. Any ideas?
nmace
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Re: Veeam One v8 Upgrade - Connection Failure

Veeam Logoby Shestakov » Fri Jan 23, 2015 3:43 pm

Hello,
Have you contacted Veeam support team? If no, please do. It`s a known issue and our R&D is currently working on a hotfix for it. Once we have a tested solution, our support team provide it to you.
Once you have a support case number, please post it here. Thank you!
Shestakov
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Full Name: Nikita Shestakov

Re: Veeam One v8 Upgrade - Connection Failure

Veeam Logoby nmace » Fri Jan 23, 2015 3:50 pm 1 person likes this post

Case has been opened, case number 00734900
nmace
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