Veeam One v9 does't collect historical data from vcenter

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Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Thu Jan 21, 2016 1:39 am

Hi,
installed newest version of veeam one v9.
Added vcenter to infrastructure, according to documentation it should collect data from up to 3 months of historical data.
It doesn't, data doesn't show up in charts. vcenter version is 5.5 update 3b.
Maybe someone has the same problem and knows how to resolve?
Thanks in advance.
fr33tk
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby Shestakov » Thu Jan 21, 2016 9:24 am

Hi Tomas,
Is the data present on the charts in the vSphere?
Can you see any related alarms triggered in Veeam ONE?
Thanks!
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby Vitaliy S. » Thu Jan 21, 2016 10:35 am

That's expected behavior, because VMware made changes in their API and importing of past performance data now can take up to a week, that's why we have disabled this functionality.

Please check out this thread for more info > Veeam ONE Alert - Performance data collection failure
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Tue Jan 26, 2016 11:49 am

Is it possible to reenable this functionality by myself, because the data on vcenter it self is there, i can see historical performance data and charts, so it should import.
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby Vitaliy S. » Tue Jan 26, 2016 11:58 am

Yes, you can definitely re-enable it, but the problem is that data retrieval might take significant amount of time due to the way VMware handles these API calls in their latest release.

In order to resolve this issue you will need to change vCenter Server config file as per this KB article. Once it is done, you will need to enable past performance data import in Veeam ONE using the instruction from this KB. Hope this helps!
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Tue Jan 26, 2016 9:26 pm

Hi,
Before doing everything i removed monitoring vcenters from inventory.
just tried to implement fix from vmware mentioned in this KB article
And also enabled past performance data from from this KB
Added vcenter servers for collection and still data is only imported about only 2 hours in the past, that's it.

Here's the from log file settings from veeam one v9:
Code: Select all
"LogLevel: 1"
"MaxLogSize: 10485760"
"MaxLogFiles: 10"
"MaxTimeDiff: 600"
"CollIntTypicalScal: 60000"
"MaxLowHistQueryInterval: 3888000"
"MaxMedHistQueryInterval: 172800"
"PerfMedMaxAge: 604800"
"HighSamplePeriod: 20"
"MedSamplePeriod: 300"
"LowSamplePeriod: 7200"
"RtPerfQueryPeriod: 60"
"MedPerfQueryPeriod: 10080"
"LowPerfQueryPeriod: 259200"
"RtQueryTimeoutSec: 300"
"HistQueryTimeoutSec: 900"
"AlarmDetectInterval: 20000"
"PipeSecRecvTimeout: 30000"
"MaxEntitiesInPerfQuery: 30"
"EnableESXEmulator: 0"
"ESXEmulatorVmCount: 100"
"DatabaseAuthSql: 0"
"MtPerf_Enable: 1"
"MtPerf_MaxThreads: 16"
"MtPerf_MaxHostPerQuery: 5"
"HealthyEntitiesInRtPerfQuery: 1"
"PipeBufferSize: 65536"
"HostScanInterval: 10000"
"EventEnumPageSize: 1000"
"EventCachePeriod: 3900"
"PerfCacheIntervalTypical: 3900"
"DisableIncInfUpdate: 0"
"DisableClientUserCheck: 0"
"DatastoreInstanceLoadMethod: 0"
"DbLogShrinkIntervalInMin: 1440"
"LoadPerfAtStartup: 1"
"MaxPerfDataGenPeriodInSec: 3600"
"RtPerfDataCleanPeriod: 0"
"SensorsRefreshInterval: 12:00:00"


Vitaliy S. wrote:Yes, you can definitely re-enable it, but the problem is that data retrieval might take significant amount of time due to the way VMware handles these API calls in their latest release.

In order to resolve this issue you will need to change vCenter Server config file as per this KB article. Once it is done, you will need to enable past performance data import in Veeam ONE using the instruction from this KB. Hope this helps!
fr33tk
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Wed Jan 27, 2016 12:31 pm

Does anyone have any suggestions?
Thanks in advance.
fr33tk
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby Vitaliy S. » Wed Jan 27, 2016 1:57 pm

Just re-visited this topic with our dev team, it seems like it was removed in the code itself, so the registry key doesn't change the behavior. We will bring the registry key control back in our next updates.
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Wed Jan 27, 2016 2:01 pm

Is it possible to get those registry keys as a temporary solution until you will release update, because it can be even after half a year.
At least what registry keys needs to be created to get working this feature.
Thanks in advance.
fr33tk
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby Vitaliy S. » Wed Jan 27, 2016 2:08 pm

Tomas, I'm referring to registry keys that you've tried to apply from the KB article, these do not work in v9. Update 1 should be released in Q1 (depends on the support team). Can you please clarify why do you need initial past performance data import feature? It imports data from the vCenter Server and then start collecting data in real-time.
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Wed Jan 27, 2016 2:16 pm 1 person likes this post

I need initial past performance data import feature to get all the trends for at least past 3-6 months, not only from the time when i added vcenter servers.
Veeam one v9 is showing data only since it was added new vcenter to veeam one itself. So it means that i will have to wait for following 3-6 months to get this data with current configuration. Basically this the problem what i have.
fr33tk
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby Vitaliy S. » Wed Jan 27, 2016 2:56 pm

Yes, makes sense. We tried to get an answer from VMware why this change was made, but will bring this functionality in Veeam ONE backup. Thanks for the feedback!
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Wed Jan 27, 2016 4:47 pm

So what would be solution for getting this functionality to work in v9.
Thanks.
fr33tk
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Wed Jan 27, 2016 7:14 pm

Really need a temporary solution for this problem.
fr33tk
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Re: Veeam One v9 does't collect historical data from vcenter

Veeam Logoby fr33tk » Thu Jan 28, 2016 9:15 am

I am waiting for temporary solution. Thanks.
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