Veeam Report Viewer Not working

Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V

Veeam Report Viewer Not working

Veeam Logoby jmb123 » Tue Apr 26, 2016 6:51 pm

Using version 9.0.0.2062. Windows 7 Enterprise 64 bit. Office Professional Plus 2013 32 bit.

I try to open the vmr file and get the following:

4/26/2016 2:46:53 PM Starting generation
4/26/2016 2:46:54 PM Opening template.
4/26/2016 2:46:57 PM Initializing.
4/26/2016 2:46:57 PM Generating Raw Data Analysis Report (Microsoft Excel)
4/26/2016 2:47:22 PM The system cannot find the file specified
4/26/2016 2:47:22 PM Some problem with your Excel application. Unable to leverage the custom raw data report template. Details: Failed in getting modification date by id: '3016'.


Full pastebin of log here: http://pastebin.com/ttaUr0kX
jmb123
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Re: Veeam Report Viewer Not working

Veeam Logoby Shestakov » Wed Apr 27, 2016 11:48 am

Hello Jeremy,
That is a known issue which is going to be fixed in the next release.
For now you can contact our support team to get a hot-fix.
Thanks!
Shestakov
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Re: Veeam Report Viewer Not working

Veeam Logoby jpahls » Wed Oct 19, 2016 12:21 am

Has this issue with Veeam Report Viewer been fixed yet. I am really needing a fix for this.

Thanks
jpahls
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Re: Veeam Report Viewer Not working

Veeam Logoby Shestakov » Wed Oct 19, 2016 10:49 am

Janet,
What version are you at?
New major release is going to happen in less than a month.
Shestakov
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Re: Veeam Report Viewer Not working

Veeam Logoby jpahls » Wed Oct 19, 2016 11:00 am

Version 9.0.0.2062.

My OS is Windows 7Pro SP1, using Office 2013
jpahls
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Re: Veeam Report Viewer Not working

Veeam Logoby Vitaliy S. » Wed Oct 19, 2016 11:10 am

Ok, please contact our support team to obtain the hotfix (as advised above). The upcoming release (v9.5) will have this bug fixed.
Vitaliy S.
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