Veeam Report Viewer Not working

[jmb123]

Using version 9.0.0.2062. Windows 7 Enterprise 64 bit. Office Professional Plus 2013 32 bit.

I try to open the vmr file and get the following:

4/26/2016 2:46:53 PM Starting generation
4/26/2016 2:46:54 PM Opening template.
4/26/2016 2:46:57 PM Initializing.
4/26/2016 2:46:57 PM Generating Raw Data Analysis Report (Microsoft Excel)
4/26/2016 2:47:22 PM The system cannot find the file specified
4/26/2016 2:47:22 PM Some problem with your Excel application. Unable to leverage the custom raw data report template. Details: Failed in getting modification date by id: '3016'.


Full pastebin of log here: http://pastebin.com/ttaUr0kX

[Shestakov]

Hello Jeremy,
That is a known issue which is going to be fixed in the next release.
For now you can contact our support team to get a hot-fix.
Thanks!

[jpahls]

Has this issue with Veeam Report Viewer been fixed yet. I am really needing a fix for this.

Thanks

[Shestakov]

Janet,
What version are you at?
New major release is going to happen in less than a month.

[jpahls]

Version 9.0.0.2062.

My OS is Windows 7Pro SP1, using Office 2013

[Vitaliy S.]

Ok, please contact our support team to obtain the hotfix (as advised above). The upcoming release (v9.5) will have this bug fixed.

[1-0-1]

The "File not found." is still an issue in 12.

Code: Select all

3/08/2023 8:26:23 am Starting generation
03/08/2023 8:26:23 am Splitting Infrastructure.
03/08/2023 8:26:23 am Reading Data.
03/08/2023 8:26:24 am Initializing generator. (VMware Network report)
03/08/2023 8:26:27 am Initializing generator. (VMware Storage report)
03/08/2023 8:26:32 am Initializing generator. (VMware Configuration report)
03/08/2023 8:26:38 am Initializing generator. (VMware VMotion report)
03/08/2023 8:26:41 am Initializing generator. (Index report)
03/08/2023 8:26:45 am Initializing generator. (Hyper-V Configuration report)
03/08/2023 8:26:49 am Initializing generator. (Hyper-V Storage report)
03/08/2023 8:26:52 am Initializing generator. (VMware Datastore Utilization report)
03/08/2023 8:26:56 am Opening reports.
03/08/2023 8:26:58 am 

File not found.
03/08/2023 8:27:00 am An errors occured when generating reports. See log for details.

[RomanK]

Hello Bernd

This log message is too general to be 100% sure. The root could be different than in the first port.
Please open a support case and provide a case ID in this thread so we could collect all the additional details and investigate it accordingly.

Thanks

[1-0-1]

Just a quick update on my issue - this seems to be something with the workstation I was using. Tested it successfully from another workstation.