Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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odge
Veeam ProPartner
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Full Name: Matthew Ogden
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VeeamONE is showing warning about expiring support

Post by odge » Feb 21, 2013 8:39 am

Hi Guys,

We purchased a a new subscription for our customer, and it no longer shows in the renewals window of our portal.

VeeamONE is showing a warning, do we need re-import a license file?

Vitaliy S.
Product Manager
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Full Name: Vitaliy Safarov
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Re: VeeamONE is showing warning about expiring support

Post by Vitaliy S. » Feb 21, 2013 10:04 am

Hi Matthew,

What kind of warning does Veeam ONE show? If you've updated the license key, you need to re-import to Veeam ONE as well.

Thanks!

odge
Veeam ProPartner
Posts: 76
Liked: 7 times
Joined: Apr 14, 2011 3:20 pm
Full Name: Matthew Ogden
Contact:

Re: VeeamONE is showing warning about expiring support

Post by odge » Feb 21, 2013 10:34 am

I think the answer is then: you need to import a renewal license file? (And I've forgotten that), we paid for it last week (to distributor), so I'm guessing we just haven't been sent the license file yet.

Vitaliy S.
Product Manager
Posts: 23214
Liked: 1608 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VeeamONE is showing warning about expiring support

Post by Vitaliy S. » Feb 21, 2013 10:37 am

Yes, you got it right.

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