How to reset/restart the Orchestration Plan when it is hung? Like all buttons are grayed out, Power Off, Halt, Edit, etc all are grayed out. Manage > Reset grayed out as well.
Thanks
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spider32
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- Full Name: Alexander Martinez
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spider32
- Enthusiast
- Posts: 42
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- Joined: Nov 30, 2020 5:58 pm
- Full Name: Alexander Martinez
- Contact:
Re: Hung Orchestration Plan
I restarted Veeam Orchestrator Server Service which reset the Orchestration Plan but I'm looking for a solution to just restart the specific plan without affecting the others. I'm not sure if using the API would be effective for a hung state.
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Alec King
- VP, Product Management
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Re: Hung Orchestration Plan
Hi, if the Reset control was also unavailable then there would be no method to recover the plan (except a restart of the service as you discovered)
Could you please open a support case, just to share your logfiles with R&D? We will try to discover the root cause of the plan freezing in this way. Thanks!
Could you please open a support case, just to share your logfiles with R&D? We will try to discover the root cause of the plan freezing in this way. Thanks!
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spider32
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Re: Hung Orchestration Plan
Ok, will do. Thanks.
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