Direct Restore Appliance only can use once?

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Direct Restore Appliance only can use once?

Veeam Logoby ericlaiys78 » Sat Mar 26, 2016 9:58 am

Hi,

I have deployed direct restore appliance on Azure. Tested restore to Microsoft Azure. It work well like a charm. However if i try 2nd time on the restore wizard (till last page on the wizard & initial restore VM has deleted). It will failed with the following error

"Microsoft SQL Server hosting the configuration database is currently unavailable. Possible reasons are heavy load, network issue, server reboot or hot backup. Error info:
Cannot insert the value NULL into column 'reason' table "VeeamBackup.dbo.Backup.Model.RestoreJobSession', column does not allow nulls. INSERT fails...

Reboot VM also cannot solve and still received above error.

Initially thought is Direct Restore Appliance. Therefore redeploy again. Same scenario after 1st time migration.

Any idea?

Thanks
ericlaiys78
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Re: Direct Restore Appliance only can use once?

Veeam Logoby v.Eremin » Mon Mar 28, 2016 12:28 pm 2 people like this post

Based on the QA investigation, the following bug has been discovered:

Issue: If user tick "Do not show me this page again" tick box on the "Reason" page of restore wizard, next restore will fail with "Cannot insert the value NULL into column reason" error

Solution:

- Close Veeam.Azure.Recovery.exe
- Delete folder containing config file c:\Users\%username%\AppData\Local\Veeam_Software_AG\Veeam.Azure.Recovery.exe_Url_randomstring\
- Start application again "C:\Program Files\Veeam\Backup and Replication\Console\Veeam.Azure.Recovery.exe" –menu

Thanks.
v.Eremin
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