Direct Restore to Microsoft Azure | VeeamPN software-defined networking
v.Eremin
Veeam Software
Posts: 15157
Liked: 1141 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Restore to Azure

Post by v.Eremin » Sep 20, 2017 11:20 am

It turned out that currently you cannot use CSP MS Azure subscription with contributor role. We will investigate it further internally and make the decision, based on the results of the investigation.

Thank you for working with us on this issue; highly appreciated.

SBarrett847
Service Provider
Posts: 253
Liked: 39 times
Joined: Feb 02, 2016 5:02 pm
Full Name: Stephen Barrett
Contact:

Re: Restore to Azure

Post by SBarrett847 » Oct 03, 2017 2:07 pm

I'm told from support, that it should be addressed in an upcoming version, I would guess 10 or later.

"I spoke with our RnD and QA team and what we've concluded: In future releases there will be an improvement - Veeam will be able to detect and process such scenarios. "

v.Eremin
Veeam Software
Posts: 15157
Liked: 1141 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Restore to Azure

Post by v.Eremin » Oct 03, 2017 2:32 pm

Correct, that's tracked internally as a requirement for one of the future product releases. Thanks.

SteveLavoie
Novice
Posts: 5
Liked: never
Joined: Nov 03, 2010 6:16 pm
Full Name: Steve Lavoie
Contact:

Re: Restore to Azure

Post by SteveLavoie » Jan 30, 2018 1:19 am

Most SMB purchased their Azure subscription from a Azure CSP partner. In my case, Veeam Partner, and Azure CSP vendor, it is a major roadblock.

XTMcN
Lurker
Posts: 1
Liked: never
Joined: Jul 17, 2018 4:45 pm
Full Name: Martin Mc Nicoll
Contact:

Re: Restore to Azure

Post by XTMcN » Jul 18, 2018 5:17 pm

Hello,

Any development on this? We are currently blocked as well, even if using Owner role (with or without co-administrator role).

Current version: Veeam Backup & Replication 9.5.0.1922

Thanks,

M.

v.Eremin
Veeam Software
Posts: 15157
Liked: 1141 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Restore to Azure

Post by v.Eremin » Jul 23, 2018 7:22 pm

QA team is investigating this issue in the moment. I will update the topic, once I have more information. Thanks.

v.Eremin
Veeam Software
Posts: 15157
Liked: 1141 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Restore to Azure

Post by v.Eremin » Jul 25, 2018 4:46 pm

Our tests with Subscription Owner role granted went smoothly. So, may I ask you to open a case and provide its number here? We'd like to investigate the issue experienced further. Thanks.

EvoZ
Lurker
Posts: 2
Liked: never
Joined: Jul 25, 2018 11:10 pm
Full Name: Adam Zollenkopf
Contact:

Re: Restore to Azure

Post by EvoZ » Jul 25, 2018 11:12 pm

Our CSP provider has just elevated the tenant admin to a subscription owner, but the same fault still remains. Are there other changes I should make within Azure?

v.Eremin
Veeam Software
Posts: 15157
Liked: 1141 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Restore to Azure

Post by v.Eremin » Jul 26, 2018 11:46 am

As requested, please, open a ticket with our support team and let us know its number. This way, we will be able to take a look at the corresponding and see what exact step doesn't work as expected. Thanks.

EvoZ
Lurker
Posts: 2
Liked: never
Joined: Jul 25, 2018 11:10 pm
Full Name: Adam Zollenkopf
Contact:

Re: Restore to Azure

Post by EvoZ » Aug 08, 2018 12:05 am

Anyone who is still following this, Veeam have identified to me this is a known limitation for Azure CSP users.

https://helpcenter.veeam.com/docs/backu ... tml?ver=95

I have also been informed there is currently no information on when a solution will be implemented.

v.Eremin
Veeam Software
Posts: 15157
Liked: 1141 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Restore to Azure

Post by v.Eremin » Aug 08, 2018 12:01 pm

We haven't been able to confirm this issue internally on the latest product builds - with subscription owner role granted everything worked as expected. Thus, we need a support ticket ID to investigate the problem further. Thanks.

wadeal
Novice
Posts: 3
Liked: never
Joined: Apr 01, 2016 1:33 am
Contact:

Re: Restore to Azure

Post by wadeal » Aug 18, 2018 2:30 pm

I've seen some childish piles of rubbish in my time but the literal hundreds of gotchas with Veeam continues to make us look like incompent idiots to our customers.

You sell them something that should work. Why wouldn't it just because you sell them the license as CSP? Please remind me why I'm pushing shit up hill to get us off ShadowProtect????

v.Eremin
Veeam Software
Posts: 15157
Liked: 1141 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Restore to Azure

Post by v.Eremin » Aug 24, 2018 3:02 pm

It will be helpful, if you provide a bit more information regarding the issue experienced, so that we can investigate it properly. Thanks.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest