Restore to Azure

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Restore to Azure

Veeam Logoby krisso » Fri Jul 28, 2017 3:57 am

Hi,

I am trying to restore a backed up VM to Azure using the Restore to Azure option within Veeam.

I get to the point of validating the Azure Subscription and then get presented with the following error when the location option is being enumerated.

Error:

Code: Select all
Failed to process requests: (Forbidden) The client 'GUID' with object id 'GUID' does not have authorization to perform action 'Microsoft.Resources/subscriptions/locations/read' over scope 'subscriptions/SubscriptionGIUD'. The remote server returned an error: (403) Forbidden.


Any assistance you can muster on this would be greatly appreciated.

Kris.
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Re: Restore to Azure

Veeam Logoby v.Eremin » Fri Jul 28, 2017 11:45 am

What role does your account have? Thanks.
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Re: Restore to Azure

Veeam Logoby TheNev » Fri Jul 28, 2017 12:30 pm

hi v.Eremin
Krisso is one of my colleagues.

We identified that this issue only occurred in Azure Tenants with CSP subscriptions.
Are AzureCSP tenants not supported ?
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Re: Restore to Azure

Veeam Logoby v.Eremin » Fri Jul 28, 2017 1:06 pm

Do you mind opening a ticket and providing us with the debug logs? We'd like to take a closer look at how our solution interacts with such subscriptions, and where the cause of failure might be present. Thanks.
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Re: Restore to Azure

Veeam Logoby jschulz1980 » Wed Aug 02, 2017 5:55 pm

I have run into the same issue. Has anyone found a solution yet? I am using a CSP subscription as well.
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Re: Restore to Azure

Veeam Logoby v.Eremin » Thu Aug 03, 2017 11:53 am

We cannot solve the issue, unless someone opens a ticket with our support team and provide debug logs needed to investigate the problem thoroughly.

May I ask you to reach our support team and share the ticket number with us?

Thanks.
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Re: Restore to Azure

Veeam Logoby SBarrett847 » Wed Aug 23, 2017 8:10 am

I've tested this too - I get that error on my own Azure account, but not with my admin account that has full permissions to Azure. My account is a contributor account.
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Re: Restore to Azure

Veeam Logoby v.Eremin » Wed Aug 23, 2017 9:53 am

Do you mind opening a ticket with our support team and posting its number here? Thanks.
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Re: Restore to Azure

Veeam Logoby SBarrett847 » Wed Aug 23, 2017 10:11 am

Case #02289238 created
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Re: Restore to Azure

Veeam Logoby SBarrett847 » Wed Aug 23, 2017 10:43 am

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Re: Restore to Azure

Veeam Logoby v.Eremin » Wed Aug 23, 2017 10:54 am

We need to dig deeper into this issue to find what in particular is missing in our code to make it work with such subscription. Kindly, keep the case open, I will ask QA team to take a look at it. Thanks.
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Re: Restore to Azure

Veeam Logoby SBarrett847 » Thu Aug 24, 2017 8:43 am

Seems I was too hasty - I had applied the Service administrator role to my Contributor account in Azure yesterday and waited for permissions to propagate - testing today yields the same error.
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Re: Restore to Azure

Veeam Logoby frankive » Wed Sep 06, 2017 5:37 pm

whats the news here? all our Azure customer is now CSP!
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Re: Restore to Azure

Veeam Logoby SBarrett847 » Thu Sep 07, 2017 8:34 am

Still working with support for now, slow going, as I've to try to make time for testing.
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Re: Restore to Azure

Veeam Logoby SBarrett847 » Tue Sep 19, 2017 2:19 pm

Just finished with support - it looks like only a Full Azure admin account can restore to Azure CSP - any limited admin /contributor does not have the necessary abilities within azure for Veeam to hook into.
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