Direct Restore to Microsoft Azure | VeeamPN software-defined networking
krisso
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Restore to Azure

Post by krisso » Jul 28, 2017 3:57 am

Hi,

I am trying to restore a backed up VM to Azure using the Restore to Azure option within Veeam.

I get to the point of validating the Azure Subscription and then get presented with the following error when the location option is being enumerated.

Error:

Code: Select all

Failed to process requests: (Forbidden) The client 'GUID' with object id 'GUID' does not have authorization to perform action 'Microsoft.Resources/subscriptions/locations/read' over scope 'subscriptions/SubscriptionGIUD'. The remote server returned an error: (403) Forbidden.
Any assistance you can muster on this would be greatly appreciated.

Kris.

v.Eremin
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Re: Restore to Azure

Post by v.Eremin » Jul 28, 2017 11:45 am

What role does your account have? Thanks.

TheNev
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Re: Restore to Azure

Post by TheNev » Jul 28, 2017 12:30 pm

hi v.Eremin
Krisso is one of my colleagues.

We identified that this issue only occurred in Azure Tenants with CSP subscriptions.
Are AzureCSP tenants not supported ?

v.Eremin
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Re: Restore to Azure

Post by v.Eremin » Jul 28, 2017 1:06 pm

Do you mind opening a ticket and providing us with the debug logs? We'd like to take a closer look at how our solution interacts with such subscriptions, and where the cause of failure might be present. Thanks.

jschulz1980
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Re: Restore to Azure

Post by jschulz1980 » Aug 02, 2017 5:55 pm

I have run into the same issue. Has anyone found a solution yet? I am using a CSP subscription as well.

v.Eremin
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Re: Restore to Azure

Post by v.Eremin » Aug 03, 2017 11:53 am

We cannot solve the issue, unless someone opens a ticket with our support team and provide debug logs needed to investigate the problem thoroughly.

May I ask you to reach our support team and share the ticket number with us?

Thanks.

SBarrett847
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Re: Restore to Azure

Post by SBarrett847 » Aug 23, 2017 8:10 am

I've tested this too - I get that error on my own Azure account, but not with my admin account that has full permissions to Azure. My account is a contributor account.

v.Eremin
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Re: Restore to Azure

Post by v.Eremin » Aug 23, 2017 9:53 am

Do you mind opening a ticket with our support team and posting its number here? Thanks.

SBarrett847
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Re: Restore to Azure

Post by SBarrett847 » Aug 23, 2017 10:11 am

Case #02289238 created

SBarrett847
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Re: Restore to Azure

Post by SBarrett847 » Aug 23, 2017 10:43 am

It's correct behavior it seems - see last post in this thread

veeam-tools-for-microsoft-azure-f36/wha ... 41597.html

v.Eremin
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Re: Restore to Azure

Post by v.Eremin » Aug 23, 2017 10:54 am

We need to dig deeper into this issue to find what in particular is missing in our code to make it work with such subscription. Kindly, keep the case open, I will ask QA team to take a look at it. Thanks.

SBarrett847
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Re: Restore to Azure

Post by SBarrett847 » Aug 24, 2017 8:43 am

Seems I was too hasty - I had applied the Service administrator role to my Contributor account in Azure yesterday and waited for permissions to propagate - testing today yields the same error.

frankive
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Re: Restore to Azure

Post by frankive » Sep 06, 2017 5:37 pm

whats the news here? all our Azure customer is now CSP!

SBarrett847
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Re: Restore to Azure

Post by SBarrett847 » Sep 07, 2017 8:34 am

Still working with support for now, slow going, as I've to try to make time for testing.

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Re: Restore to Azure

Post by SBarrett847 » Sep 19, 2017 2:19 pm

Just finished with support - it looks like only a Full Azure admin account can restore to Azure CSP - any limited admin /contributor does not have the necessary abilities within azure for Veeam to hook into.

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