Veeam Azure Recovery - Issue with configuration file

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Veeam Azure Recovery - Issue with configuration file

Veeam Logoby samuraizero » Tue Apr 05, 2016 3:52 pm

Hi Veeam

Recently deployed the Veeam Azure Recovery appliance to test.
Followed the instructions.

When I download the config file from https://manage.windowsazure.com/PublishSettings/ - the web page shows me it added management certs for all three of my current azure subscriptions.

When I load this file into the Veeam configuration wizard, the summary shows me:
----------------
You are all set to perform restores of your Veeam backups directly to Azure.
Subscriptions:
----------------
But doesn't list my subscriptions.

If I then continue on and try to restore a VM, I get errors that say "Failed to Process POST request: ()" at random times, and it is unable to load the LOCATIONS portion after doing the "querying available locations" step (It DOES see my subscriptions)

How can I troubleshoot this?

Thanks
samuraizero
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Re: Veeam Azure Recovery - Issue with configuration file

Veeam Logoby samuraizero » Tue Apr 05, 2016 4:02 pm

Image
samuraizero
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Re: Veeam Azure Recovery - Issue with configuration file

Veeam Logoby foggy » Tue Apr 05, 2016 4:43 pm

You'd better contact technical support with this, since more information would be required for investigation. Once you do, please share your case ID here.
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Re: Veeam Azure Recovery - Issue with configuration file

Veeam Logoby v.Eremin » Wed Apr 06, 2016 1:10 pm

May I ask you several questions:

1) Did you download the publishsettings file from the Direct Restore to Azure machine or from the different one?
2) Can you describe a bit more a virtual network Direct Restore to Azure machine is connected to? Does it have any firewall rules that might block particular ports, like 443, etc.?

Thanks.
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Re: Veeam Azure Recovery - Issue with configuration file

Veeam Logoby v.Eremin » Tue Aug 02, 2016 9:47 am

What about firewall rules specified for virtual network a VM is connected to?
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