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MaartenA
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Copy jobs backups not visible under Guest file Restore after 13.1 upgrade

Post by MaartenA »

When doing a guest file restore backups coming from Copy Jobs are not visible anymore under the Guest files restore after the 13.1 upgrade.

Did the behavior changed in 13.1 regarding Guest files restore, if so, what is the reason to remove this because it doesn't make sense.
david.domask
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Re: Copy jobs backups not visible under Guest file Restore after 13.1 upgrade

Post by david.domask »

Hi MaartenA,

Just to confirm, you're seeing this when launching the Guest File Restore (FLR) from the ribbon, correct?

I see the same in my lab on the Remote Console, and doesn't look expected, so please open a Support Case and let Support review the behavior. Could not find any matching issues with a quick search, but maybe Support is already aware of the issue, and if not they will escalate the case as needed.

You can still launch the FLR from the Backups > Disk (Copy) node from the Remote Console and from the backup itself in the WebUI.

Please share your case number once created, thanks!
David Domask | Product Management: Principal Analyst
MaartenA
Service Provider
Posts: 141
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Joined: Oct 31, 2021 7:03 am
Full Name: maarten
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Re: Copy jobs backups not visible under Guest file Restore after 13.1 upgrade

Post by MaartenA » 1 person likes this post

Hi David,

Yes, via de Ribbon indd and under Backups -> Disk (copy) i can run the restore so you are seeing the same behavior.
I have created Case #08197834 for this issue
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