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Resource not ready: Cloud repository

Posted: Jan 05, 2016 12:21 pm
by ftbug
Hi, i have recently been wondering what the best way to deal with the Cloud repository resources not being ready.

When multiple backup copy jobs run we seem to get this information on most of the jobs. Does this relate to bandwidth, disk i/o or something else?

What would be the best way to increase performance in order to stop this from happening and allow more jobs to run simultaneously?

Thanks

Re: Resource not ready: Cloud repository

Posted: Jan 05, 2016 12:35 pm
by foggy
Freddie, this relates to a limitation of a single concurrent job for each cloud repository. You may, however, have multiple backup copy jobs point to different repositories as a workaround.

Re: Resource not ready: Cloud repository

Posted: Jan 05, 2016 1:50 pm
by ftbug
Thanks for that! makes sense

Re: Resource not ready: Cloud repository

Posted: Nov 07, 2017 11:21 pm
by rmehta
we are a MSP and one of our customer is getting this error message. we only assign one repository to the customer;

Re: Resource not ready: Cloud repository

Posted: Nov 08, 2017 9:56 am
by foggy
Hi Rajeev, how many jobs does the customer run concurrently?

Re: Resource not ready: Cloud repository

Posted: Nov 09, 2017 1:53 am
by rmehta
sorted; it appears customer was running more than one job to the cloud repository and at the moment they can only run one task against the repository. Also, is there any limitation on how many customers we can assign a repository to? for example if we have a 36TB repository and 20 customers with 1 TB requirement; Is there any veeam recommendation around it; for example no more than 10 customer per storage. All the customer can only run one job at a time to the cloud repository.

Also, is there any free space requirements against the total respository size; at the moment we monitor anytime the free space is less than 20% (6 TB for example incase of a 36 TB volume)

Re: Resource not ready: Cloud repository

Posted: Nov 09, 2017 2:09 pm
by foggy
rmehta wrote:Also, is there any limitation on how many customers we can assign a repository to?
This mostly comes down to the number of parallel tasks the repository is capable of handling.
rmehta wrote:Also, is there any free space requirements against the total respository size; at the moment we monitor anytime the free space is less than 20% (6 TB for example incase of a 36 TB volume)
Repository should have free space enough to create an additional full backup, for example, for the compact full backup file operation or periodic scheduled full in case of forward incremental mode.

Re: Resource not ready: Cloud repository

Posted: Nov 13, 2017 1:47 am
by rmehta
now the customer is intermittently getting “failed to connect to the veeam cloud service”. "Yes I am, but it is now morphing back to the “failed to connect to the veeam cloud service”.

I can get a job started but anything gets in the way overnight, it will fail to reconnect and continue on. Getting very frustrating as I babysitting this thing and should be.
"

Re: Resource not ready: Cloud repository

Posted: Nov 13, 2017 10:46 am
by foggy
Then I recommend contacting support for assistance.

Re: Resource not ready: Cloud repository

Posted: Nov 20, 2017 1:01 am
by rmehta
Issue is with support now

Re: Resource not ready: Cloud repository

Posted: Nov 20, 2017 4:42 pm
by v.Eremin
Kindly, don't post about the same issue in multiple threads and subforums - this dramatically complicates investigation and our technical assistance. I'd recommend sticking only to CC subforum.

Thank you for your understanding.