Page 1 of 1

Backup for Citrix NetScaler

Veeam LogoPosted: Tue Aug 22, 2017 2:42 am
by hkito
Hi,

Got the warning for NetScaler backup.

- Guest processing skipped (check VMware Tools status)


But NetScaler not available to update VMware Tools.

Is this backup succeed ? Restore ok ?

Thanks

Re: Backup for Citrix NetScaler

Veeam LogoPosted: Tue Aug 22, 2017 11:55 am
by PTide
Hi,

That means that no Guest processing was performed during the backup. That is, it was crash-consistent. The most reliable way to know if the backup is ok to restore is to use either Instant Recovery feature or SureBackup. Since NetScaler is a loadbalancer I suppose it does not heavily rely on transaction-consistency, so crash-consistent backup should be ok.

Thank you.

Re: Backup for Citrix NetScaler

Veeam LogoPosted: Tue Aug 22, 2017 12:15 pm
by ssjgogeta
If the Guest OS of the Virtual Machine being backed up does not have VMware Tools installed, disable the following setting in the job:

Storage > Advanced > vSphere > Enable VMware tools Quiesence

My Netscalers (VPX 11.1) have VMware Tools so I have this setting enabled but leave 'Application Aware Processing disabled'.

Re: Backup for Citrix NetScaler

Veeam LogoPosted: Thu Aug 24, 2017 12:52 am
by hkito
May I know how to install ?

My version is NS11.0 62.10.nc.

Thnaks

Re: Backup for Citrix NetScaler

Veeam LogoPosted: Fri Aug 25, 2017 1:34 pm
by ssjgogeta
Netscaler build is:

NS11.1 53.13.nc