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Add SCSI Controller to prevent

Veeam LogoPosted: Wed Jan 13, 2016 10:36 am
by adrianIDC
I have two backup job in which encompassed various virtual machine .

In both tasks WARNING me the following message:
Add to a SCSI Controller VM virtual hardware de este to Prevent it from suspending During backup.

The VM work without problem, have configured a .VHD like the rest of VM.

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Wed Jan 13, 2016 10:59 am
by Shestakov
Hi Adrian,
Do you have application-aware image processing enabled for these VMs? If yes, do you see guest VMs failing to engage VSS with some errors like Guest processing skipped ?
By the way, is Hot-Add transport mode is used? If yes, do these VMs have IDE drives?
Thanks!

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Wed Jan 13, 2016 11:12 am
by nefes
Nikita, there is no Hot-Add in Hyper-V.
Adrian, please check out this KB article, seems that it should help you: https://www.veeam.com/kb1855

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Wed Jan 13, 2016 11:16 am
by Shestakov
Thanks for the correction nefes, the fact we are talking about Hyper-V infrastructure has slipped out of my mind.

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Mon Jan 18, 2016 11:31 am
by adrianIDC
HI!
I checked the KB in the MV and has the option Backup integration service .

All other virtual machines with the same configuration: IDE .VHD

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Mon Jan 18, 2016 4:14 pm
by foggy
Does the VM in question have a SCSI controller?

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Wed Jan 20, 2016 8:48 am
by adrianIDC
foggy wrote:Does the VM in question have a SCSI controller?


Hi Foggy!

No, the VM not have SCSI controller.
The .vhd is IDE Controller

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Wed Jan 20, 2016 10:12 am
by PTide
Hi Adrian,

May I ask you what guest OS do you have on that VM?

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Wed Jan 20, 2016 10:57 am
by adrianIDC
Yes PTide......the guest OS it's Microsoft Windows Server 2008 R2

Thanks

Re: Add SCSI Controller to prevent

Veeam LogoPosted: Wed Jan 20, 2016 12:55 pm
by PTide
Do you have Windows 2012 R2 on your Hyper-V by any chance? Also, does any of your VMs actually get suspended during backup? If so, then please do the following:

1. Add SCSI adapter to your VM
2. Make sure that you have integration services installed and try to restart Volume Shadow Copy Requestor service
3. Make sure that “Backup (Volume Snapshot)” option is enabled within the VM settings

Thank you.