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Backup Job stuck at "Building hosts list"

Posted: Jul 10, 2018 2:05 pm
by pronto
Hi Community,

since Sunday, the backup of a physical agent no longer works. I accidentally restarted the server during a backup and now every backup job of the affected server remains on "building hosts list". I then have to cancel the job manually. The agent is managed in the B&R console of the backup server.

I have already restarted the "Veeam Agent for Microsoft Windows" service on the affected server and uninstalled and reinstalled the entire agent. However, this did not change the result. What can I do next?

Thx & Bye Tom

Re: Backup Job stuck at "Building hosts list"

Posted: Jul 12, 2018 12:50 pm
by Dima P.
Hello Tom.

Looks like an issue, so please open a support case and share your case ID in this thread. Thank you!