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Success/Warning Notification problem

Posted: Jan 31, 2019 11:07 am
by Zaledan
Hello,

I have a problem with notifications. I configured notifications and had no problem with the test mail.Veeam Agent is working good but i don't receive notification after job's end. I've tried to start one and stop it. No problem to receive the error mail.

Anyone have/had the same problem?

Thank you :)

Re: Success/Warning Notification problem

Posted: Jan 31, 2019 11:45 am
by Dima P.
Hello and welcome to the community Zaledan.

Can you please review your settings with the help of this KB article? Any chance you are using gmail mailbox? Thanks.

Re: Success/Warning Notification problem

Posted: Jan 31, 2019 2:08 pm
by Zaledan
Hello,

Thanks for your welcome =)

I used to send notifications on port 25. I don't use a gmail mailbox. Now i'm in the same settings as the KB article but it failed to sent test email. This is not a veeam problem anymore, is it ?

Thanks

Re: Success/Warning Notification problem

Posted: Jan 31, 2019 5:33 pm
by Dima P.
Zaledan,

Might be incorrect mail server settings. Kindly check you mail vendor recommended smtp settings (usually they have a dedicated KB or HowTo guide on how to configure SMTP clients). Let us know how it goes, cheers!

Re: Success/Warning Notification problem

Posted: Feb 12, 2019 8:45 am
by Zaledan
Hello!

So, i tried every settings (2 different mail server and ports) i had but it's always on failure when i don't use port 25... Any idea?

Thanks!

Re: Success/Warning Notification problem

Posted: Feb 12, 2019 2:31 pm
by Dima P.
Can you name your mailbox vendor, so I could check the recommended settings? Thanks!

Re: Success/Warning Notification problem

Posted: Feb 15, 2019 2:58 pm
by Zaledan
Hello!

I have great news! It works! This was a problem between chair and keyboard. Just to be sure, i asked my client if she was really sure about her password. It seems her company changed it without saying it to her!

Thanks for all your help ! :D

Re: Success/Warning Notification problem

Posted: Feb 15, 2019 5:53 pm
by Dima P.
These passwords... you never know when they strike again :mrgreen:

Glad you nailed it and thanks for getting back to us!