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aeph
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Failed to access mailbox.. An internal server error occurred. The operation failed., Keyset does not exist

Post by aeph »

Hello everyone,

since a few hours i am getting lots of errors on Exchange Mailboxes and Teams Teams with this kind of errors:

Failed to access mailbox.. An internal server error occurred. The operation failed., Keyset does not exist
OR
Failed to execute backend request.
OR
Directory Concurrency Limit Reached

I raised a support case. Saw this issues on 6+ of my tenants since a few hours.

Any of you having the same issues?

UPDATE: Saw that MS is having an incident at the moment.

Case #08217974
martin.michaelis
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Full Name: Martin Michaelis
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Re: Failed to access mailbox.. An internal server error occurred. The operation failed., Keyset does not exist

Post by martin.michaelis »

Hi,

we are seeing the same issues. Case ID #08218356.

Is there something official from MS regarding the incident mentioned above?
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