[BETA] [HPE] VME worker Networks Settings error

[rene.kertscher]

Hi,

After successfully adding the HP VM Essentials cluster, a worker needs to be installed. When selecting the networks ("Add..."), the following error message appears:



This is a nested HPE VME cluster, and an existing VMware cluster is also set up in the VME Manager. The VME network configuration is as follows:



Log:

Code: Select all

2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]: An exception occurred at /rev7/clusters/c717476f-b63c-4f71-83d7-f55bc17d9c95/networks, trace ID: ff255e0b-e468-4950-a868-8831da85942f.: System.NullReferenceException: Object reference not set to an instance of an object.
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Veeam.HpeMorpheusVmeBackup.RestClient.Client.HpeRestClientExtensions.<>c__DisplayClass28_0.<GetClusterNetworksAsync>b__0(Network n)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at System.Linq.Enumerable.WhereListIterator`1.ToList()
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Veeam.HpeMorpheusVmeBackup.RestClient.Client.HpeRestClientExtensions.GetClusterNetworksAsync(HpeRestClient restClient, String clusterId, CancellationToken cancellationToken)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Veeam.Vbf.HypervisorManagement.Hpe.HpeCluster.GetNetworksAsync(CancellationToken cancellationToken)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Veeam.Vbf.PlatformService.Rest.BackupApplianceControllers.Clients.Clusters.ClusterControllerClientBase.ClustersGetNetworksAsync(String id, CancellationToken cancellationToken)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Veeam.Vbf.PlatformService.Rest.BackupApplianceControllers.ClustersController.ClustersGetNetworksAsync(String id, CancellationToken cancellationToken)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at lambda_method912(Closure, Object)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableObjectResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|7_0(Endpoint endpoint, Task requestTask, ILogger logger)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Veeam.Vbf.WebApi.Framework.Authentication.CustomAuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
2025-12-03 13:45:05.8830 00012 [4996] ERROR | [ProblemDetailsMiddleware][0HNHID5CCIRII:00000013]:    at Veeam.Vbf.WebApi.Framework.Middlewares.ProblemDetailsMiddleware.Invoke(HttpContext context)
2025-12-03 13:45:05.9111 00012 [4996] ERROR | [PlatformService]:  <== Request "GET" "http://localhost:8548/api/v1/clusters/c717476f-b63c-4f71-83d7-f55bc17d9c95/networks", headers: "[Authorization: ***, X-Forwarded-Host: localhost, X-Forwarded-Proto: https]", cookies: "[]", body: ""
2025-12-03 13:45:05.9111 00012 [4996] ERROR | [PlatformService]:  ==> Response "GET" "http://localhost:8548/api/v1/clusters/c717476f-b63c-4f71-83d7-f55bc17d9c95/networks", "code: 500", duration: "508 msec", headers: "[Content-Type: application/problem+json, Transfer-Encoding: chunked]", cookies: "[]", body: "{"type":"https://tools.ietf.org/html/rfc9110#section-15.6.1","title":"An unexpected error occurred","status":500,"detail":"One or more errors occurred","instance":"/rev7/clusters/c717476f-b63c-4f71-83d7-f55bc17d9c95/networks","traceId":"ff255e0b-e468-4950-a868-8831da85942f"}"

Fresh Installation of Veeam B&R 13.0.1.180 with VME Plugin 13.1.0.206.BETA
HPE VME V8.0.11

regards
René

[EvgenyBaev]

Hello,

We would greatly appreciate it if you could provide logs with the Debug log level enabled. It would be helpful to see the HPE getting networks response which is logged on Debug level.

To enable Debug logging:
1) Open the appsettings.json file as administrator.
Location:
C:\Program Files\Veeam\Plugins\HPE Morpheus VM Essentials\Service
2) In the Logging section, set the log level to Debug.
3) Restart the VeeamHpeMorpheusVmeSvc service.
4) Reproduce the issue and collect the log file.
5) Afterwards, you may set the log level back to Info and restart the service again.

[rene.kertscher]

...here we go

https://kuick.io/77X1W9

[cody.ault]

Hey René,
Thanks for reporting this. We're looking into this issue with the host networks. Can you possibly switch over to an OVS port group and test while we look into this issue for the GA release?