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hannisch
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B&R 6 - Failed to copy logs

Post by hannisch »

For dubbuging issues I want to export the logs. I have 3 ESX 4 Servers 1 native installed and 2 upgraded from 3.5. When I try to export logs for the 2 upgraded ESX Servers I got the message "Failed to copy logs" Any ideas ?

b/r

Sven

Vitaliy S.
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Re: B&R 6 - Failed to copy logs

Post by Vitaliy S. »

Sven, do you have any running backup jobs by any chance? Thanks!

hannisch
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Re: B&R 6 - Failed to copy logs

Post by hannisch »

I have no jobs running, while trying this.

Vitaliy S.
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Re: B&R 6 - Failed to copy logs

Post by Vitaliy S. »

Hmm...I'm afraid I don't have any other ideas off the top of my head, so please contact our support team.

soehl
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Re: B&R 6 - Failed to copy logs

Post by soehl »

Is it only possible to export logs, when no jobs are runnig?!
I have the problem, that i want to export logs for a support call and is it only possible to export the logs for the backup proxies and backup repositories and not for the backup server/console.
The error message is also "Failed to copy logs". :(

Sethbartlett
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Re: B&R 6 - Failed to copy logs

Post by Sethbartlett »

Very odd, sounds maybe like permissions. If you are on 08R2, you can go to %ProgramData% then Veeam and drill into backup and replication and the logs are in there.
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