B & R V8 Update 3 Stuck at Splash

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B & R V8 Update 3 Stuck at Splash

Veeam Logoby stephencd » Thu Jan 28, 2016 11:37 am

Hi

Anyone having this issue where the Application is stuck on the Splash Screen all Services are running ??? Or some times its stuck for 20 Mins

Regards
Ste
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Re: B & R V8 Update 3 Stuck at Splash

Veeam Logoby Vitaliy S. » Thu Jan 28, 2016 11:51 am

Does it happen for all users logged in to the server? When did you start experiencing this behavior?
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Re: B & R V8 Update 3 Stuck at Splash

Veeam Logoby foggy » Thu Jan 28, 2016 11:53 am

Have you already contacted support team with this? Veeam B&R logs should tell what operation takes that long on the start of the application.
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Re: B & R V8 Update 3 Stuck at Splash

Veeam Logoby stephencd » Thu Jan 28, 2016 12:05 pm

All Users accessing the server, I will contact support and give them a call.
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Re: B & R V8 Update 3 Stuck at Splash

Veeam Logoby kawiMTF » Thu Jan 28, 2016 12:15 pm

Maybe a stupid question, but have you restarted the server? How is the behavior after a restart?

I'm just asking because i had recently also a strange behavior. My Veeam Server told me in the logs "Ressource not ready" and the job was running and running, but nothing happend. A server restart was the solution.
Best regards,
Karl

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Re: B & R V8 Update 3 Stuck at Splash

Veeam Logoby stephencd » Thu Jan 28, 2016 12:28 pm

Restart makes no Difference at all. Ill get a call logged for it.
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