Discussions specific to the VMware vSphere hypervisor
ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 20, 2013 2:23 am

Since upgrading to v7, I'm getting a warning when backing up my Sharepoint 2010 (Win 2008 R2 SP1) VM.

Error is:

Failed to inventory guest system: Cannot get host information. Cannot collect host info. Microsoft SharePoint farm topology collector process is failed with exit code -1 Win32 error:The operation completed successfully. Code: 0

Any ideas?

Vitaliy S.
Product Manager
Posts: 22281
Liked: 1411 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Vitaliy S. » Aug 20, 2013 7:58 am

Hello Evan,

Please include the Veeam support case ID for this issue. As explained when you click New Topic, support case ID is required when posting about technical issues.

Thank you!

HussainMahfood
Enthusiast
Posts: 35
Liked: 7 times
Joined: Jun 24, 2013 9:43 am
Full Name: Hussain Mahfood
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by HussainMahfood » Aug 20, 2013 8:00 am

I have same issue as above.

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 20, 2013 8:04 am

It doesnt seem to stop the VM from backing up, so I had'nt bothered logging a job yet, was just curious if someone else had seen it too. I've actually just setup a whole new backup job so I'm going to run that and see how it goes, will probably log a support request after that.

Gostev
SVP, Product Management
Posts: 24016
Liked: 3253 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Gostev » Aug 20, 2013 8:09 am

What fails here is the new process that collects SharePoint topology information to streamline item-level restores. This process is not essential neither for backup, nor for actual item restore (you can still restore SharePoint items if it fails, just takes a few more clicks). Nevertheless, we would like to investigate the issue through the logs, so that we could fix it with the patch.

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 20, 2013 8:12 am

No worries, I'll log it

HussainMahfood
Enthusiast
Posts: 35
Liked: 7 times
Joined: Jun 24, 2013 9:43 am
Full Name: Hussain Mahfood
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by HussainMahfood » Aug 20, 2013 8:13 am 1 person likes this post

I logged a case regard this. Case # 00431386

Gostev
SVP, Product Management
Posts: 24016
Liked: 3253 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Gostev » Aug 20, 2013 8:24 am

Thank you.

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 20, 2013 8:36 am 1 person likes this post

Case 00431404

sf4692
Influencer
Posts: 10
Liked: 2 times
Joined: Aug 20, 2013 7:44 pm
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by sf4692 » Aug 20, 2013 7:52 pm 1 person likes this post

same problem here since upgrade to V7, using SBS 2011 (which is more or less Server 2008 R2 as u surely know), Case ID:

Case # 00430412

duliere
Lurker
Posts: 1
Liked: never
Joined: Aug 22, 2013 5:56 am
Full Name: Didier Duliere
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by duliere » Aug 22, 2013 6:03 am

Hi, I've the same issue with a SharePoint 2013 farm

kind regards, Didier

martynuk
Enthusiast
Posts: 49
Liked: 9 times
Joined: Aug 16, 2013 1:34 pm
Full Name: Martin Etheridge
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by martynuk » Aug 22, 2013 9:17 am

Same problem. Case #: 00432816

Emmer
Novice
Posts: 4
Liked: never
Joined: Oct 19, 2009 9:24 am
Full Name: Robert van Dijk
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Emmer » Aug 22, 2013 11:06 am

Just give the user you configured for guest processing access to your sharepoint config db.
It pops up in the eventlog of the target server.

vromster
Lurker
Posts: 1
Liked: never
Joined: Aug 22, 2013 1:13 pm

Re: Backing up Sharepoint 2010 in Veeam v7

Post by vromster » Aug 22, 2013 1:18 pm

Emmer wrote:Just give the user you configured for guest processing access to your sharepoint config db.
Thanks, great advice. Do you (or Veeam support) know which permissions are necessary?

tomas.olsen
Veeam ProPartner
Posts: 58
Liked: 9 times
Joined: Apr 26, 2011 10:18 pm
Full Name: Tomas Olsen
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by tomas.olsen » Aug 22, 2013 1:26 pm

What kind of permissions and roles should the users specified for VSS have on the sharepoint config db??
And does the user need to have access to other sharepoint databases other then the config db??

Post Reply

Who is online

Users browsing this forum: No registered users and 21 guests