Discussions specific to the VMware vSphere hypervisor
ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 20, 2013 2:23 am

Since upgrading to v7, I'm getting a warning when backing up my Sharepoint 2010 (Win 2008 R2 SP1) VM.

Error is:

Failed to inventory guest system: Cannot get host information. Cannot collect host info. Microsoft SharePoint farm topology collector process is failed with exit code -1 Win32 error:The operation completed successfully. Code: 0

Any ideas?

Vitaliy S.
Product Manager
Posts: 22858
Liked: 1538 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Vitaliy S. » Aug 20, 2013 7:58 am

Hello Evan,

Please include the Veeam support case ID for this issue. As explained when you click New Topic, support case ID is required when posting about technical issues.

Thank you!

HussainMahfood
Enthusiast
Posts: 35
Liked: 7 times
Joined: Jun 24, 2013 9:43 am
Full Name: Hussain Mahfood
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by HussainMahfood » Aug 20, 2013 8:00 am

I have same issue as above.

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 20, 2013 8:04 am

It doesnt seem to stop the VM from backing up, so I had'nt bothered logging a job yet, was just curious if someone else had seen it too. I've actually just setup a whole new backup job so I'm going to run that and see how it goes, will probably log a support request after that.

Gostev
SVP, Product Management
Posts: 24612
Liked: 3458 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Gostev » Aug 20, 2013 8:09 am

What fails here is the new process that collects SharePoint topology information to streamline item-level restores. This process is not essential neither for backup, nor for actual item restore (you can still restore SharePoint items if it fails, just takes a few more clicks). Nevertheless, we would like to investigate the issue through the logs, so that we could fix it with the patch.

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 20, 2013 8:12 am

No worries, I'll log it

HussainMahfood
Enthusiast
Posts: 35
Liked: 7 times
Joined: Jun 24, 2013 9:43 am
Full Name: Hussain Mahfood
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by HussainMahfood » Aug 20, 2013 8:13 am 1 person likes this post

I logged a case regard this. Case # 00431386

Gostev
SVP, Product Management
Posts: 24612
Liked: 3458 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Gostev » Aug 20, 2013 8:24 am

Thank you.

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 20, 2013 8:36 am 1 person likes this post

Case 00431404

sf4692
Influencer
Posts: 10
Liked: 2 times
Joined: Aug 20, 2013 7:44 pm
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by sf4692 » Aug 20, 2013 7:52 pm 1 person likes this post

same problem here since upgrade to V7, using SBS 2011 (which is more or less Server 2008 R2 as u surely know), Case ID:

Case # 00430412

duliere
Lurker
Posts: 1
Liked: never
Joined: Aug 22, 2013 5:56 am
Full Name: Didier Duliere
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by duliere » Aug 22, 2013 6:03 am

Hi, I've the same issue with a SharePoint 2013 farm

kind regards, Didier

martynuk
Enthusiast
Posts: 49
Liked: 9 times
Joined: Aug 16, 2013 1:34 pm
Full Name: Martin Etheridge
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by martynuk » Aug 22, 2013 9:17 am

Same problem. Case #: 00432816

Emmer
Novice
Posts: 4
Liked: never
Joined: Oct 19, 2009 9:24 am
Full Name: Robert van Dijk
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Emmer » Aug 22, 2013 11:06 am

Just give the user you configured for guest processing access to your sharepoint config db.
It pops up in the eventlog of the target server.

vromster
Lurker
Posts: 1
Liked: never
Joined: Aug 22, 2013 1:13 pm

Re: Backing up Sharepoint 2010 in Veeam v7

Post by vromster » Aug 22, 2013 1:18 pm

Emmer wrote:Just give the user you configured for guest processing access to your sharepoint config db.
Thanks, great advice. Do you (or Veeam support) know which permissions are necessary?

tomas.olsen
Veeam ProPartner
Posts: 60
Liked: 9 times
Joined: Apr 26, 2011 10:18 pm
Full Name: Tomas Olsen
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by tomas.olsen » Aug 22, 2013 1:26 pm

What kind of permissions and roles should the users specified for VSS have on the sharepoint config db??
And does the user need to have access to other sharepoint databases other then the config db??

Emmer
Novice
Posts: 4
Liked: never
Joined: Oct 19, 2009 9:24 am
Full Name: Robert van Dijk
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Emmer » Aug 22, 2013 1:35 pm

i'm sorry, i haven't had time to check the least privilege, i'm still running it in a testing environment and at the moment the backup service user is sa on the db server.
In case nobody has had the time to test this i'll check it out tomorow and get back here with the list, although i'm thinking read only with a bit of tweaking to possibly truncate, should be enough.

Emmer
Novice
Posts: 4
Liked: never
Joined: Oct 19, 2009 9:24 am
Full Name: Robert van Dijk
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Emmer » Aug 22, 2013 1:41 pm

Awesome :)

I think the whole thing is fixed then

Dima P.
Product Manager
Posts: 10421
Liked: 843 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Dima P. » Aug 22, 2013 1:47 pm

I believe my assumption that account used for working with Veeam Explorer for SharePoint requires membership in the sysadmin fixed server role on the staging Microsoft SQL Server is still valid. But just to be sure - I will double check that.

tomas.olsen
Veeam ProPartner
Posts: 60
Liked: 9 times
Joined: Apr 26, 2011 10:18 pm
Full Name: Tomas Olsen
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by tomas.olsen » Aug 22, 2013 9:33 pm

Thats correct, member of sysadmin server role will do the trick. Tried it and it worked. It is also specified in the user guide (if one would just take a few minutes and read it :oops: )
But I find it odd that the user needs sysadmin role of the entire sql server.
The backup did perform successful, but I would be happier if I could use a role with less permissions, and maybe just a few of the databases.

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 23, 2013 12:02 am

Nice, I'll try that today.

Veeam support didnt know that, they basically said it was because they hadnt managed to full get sharepoint farm topology to work for Veeam explorer, which they were now aware of and were going to be resolving the issue in the next version. I asked if there was a way to suppress the warning (because I'm a bit crazy OCD and I like my green ticks) but apparently you can't.

I'll see how your solution goes.

tomas.olsen
Veeam ProPartner
Posts: 60
Liked: 9 times
Joined: Apr 26, 2011 10:18 pm
Full Name: Tomas Olsen
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by tomas.olsen » Aug 23, 2013 7:22 am 3 people like this post

Might be slight embarrassing if support didn't even know what was in the user guide :oops:

Anyway, you will get your green ticks if the user specified for VSS has sysadmin role of the sharepoint SQL server.
AIR on the other hand was not successfull. we will se how it turns out.

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 23, 2013 7:32 am

Yaaay green ticks! :)

Thanks, I'll see how it goes overnight.

Dima P.
Product Manager
Posts: 10421
Liked: 843 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by Dima P. » Aug 23, 2013 10:39 am

Yes, it is indeed in the user guide, the problem is - that it in the requirements for the SharePoint Explorer which is originally used for restore operations - so this could be a bit confusing in such case when we are talking about backup procedures. Honeslty it confused me too - as first I just post here the quote from the user guide :wink:

Thank you for heads up, it has already been taken care off!

ejleipold
Enthusiast
Posts: 62
Liked: 9 times
Joined: Oct 19, 2011 6:14 am
Full Name: Evan Leipold
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ejleipold » Aug 25, 2013 4:29 am

Yep, that works, thanks Tomas!

kte
Expert
Posts: 172
Liked: 7 times
Joined: Jul 02, 2013 7:48 pm
Full Name: Koen Teugels
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by kte » Aug 26, 2013 8:41 pm

same issue here after updating to veeam 7 , I guessi because he knows sharepint now

ph1l1pp
Service Provider
Posts: 2
Liked: never
Joined: Apr 16, 2012 1:35 pm
Full Name: Philipp Suter
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by ph1l1pp » Aug 27, 2013 6:38 am

I'm having the same problem. It is a SBS server where the sharepoint services and its database are disabled. Veeam still tries to connect to it. Is there a way to disable sharepoint processing in veeam but leave exchange and other application aware processing enabled?

kte
Expert
Posts: 172
Liked: 7 times
Joined: Jul 02, 2013 7:48 pm
Full Name: Koen Teugels
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by kte » Aug 27, 2013 8:16 am

does it work with SQL authentication only DB's

veremin
Product Manager
Posts: 16778
Liked: 1404 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by veremin » Aug 27, 2013 8:30 am

Is there a way to disable sharepoint processing in veeam but leave exchange and other application aware processing enabled?
Nope, it's not possible, as this option is set on a VM level, not on an application one. Thanks. 

smarivoet
Veeam Software
Posts: 19
Liked: 1 time
Joined: Jul 30, 2013 6:15 am
Full Name: stijn marivoet
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by smarivoet » Aug 27, 2013 11:00 am

small issue on this matter.
I have a few external-facing sharepoint-severs with some sql-servers.
To keep things a bit secure we are only using sql-authentication on the sql-server.

Isn't there an option to enable instead of a domain account an sql account that takes care of the sql-servers/databases but keep the domain user for VSS?

foggy
Veeam Software
Posts: 18114
Liked: 1536 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Backing up Sharepoint 2010 in Veeam v7

Post by foggy » Aug 27, 2013 12:09 pm

smarivoet wrote:Isn't there an option to enable instead of a domain account an sql account that takes care of the sql-servers/databases but keep the domain user for VSS?
If you want to use "application-aware image processing", you need to specify an account with local admin privileges on the VMs being processed and there is no way to specify separate accounts for different services inside VM guest OS.

Post Reply

Who is online

Users browsing this forum: No registered users and 19 guests