Discussions specific to the VMware vSphere hypervisor
fchalon
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Re: Backup Copy Full Incomplete - Case #02444065

Post by fchalon » Sep 11, 2019 1:59 pm

Backup Location E:\BackupCopy is getting low on free disk space

wishr
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Re: Backup Copy Full Incomplete - Case #02444065

Post by wishr » Sep 11, 2019 2:49 pm

Well, first of all, I'd recommend checking that a new .vbk has been created during the last job run (after the retention setting change) to confirm the retention should have been applied. Once done, please ensure that all of the restore points of this VM are healthy and have the "OK" status. Retention only applies to the restore points that have completed successfully, i.e. you may now have 1 full, 14 increments and 5 incomplete increments - please make sure this is not the case.

If no luck, it would be better to reach out to our technical support directly and let them check additional details, maybe request a WebEx session to speed it up. Please do not forget to let us and forum community know your support case ID for reference purpose.

Thank you.

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