Backup Copy Job, no longer completing

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Backup Copy Job, no longer completing

Veeam Logoby ferrus » Wed Sep 13, 2017 10:47 am

For several months, we have used GFS rotation for one out largest VM copy jobs, using the parent backup files as the source.
The size of the job, and the performance of the destination Data Domain, meant the copy job usually took 48-60 hours to complete.

This wasn't a problem previously. The backup copy job would effectively pause (marked incomplete), for the nightly backup job - and then continue once it had completed.
It meant that we lost a couple of days restore points - but only the secondary RPs - and the Weekly, Monthly RPs are more important anyway.
The Weekly/Monthly backup would be marked as Success once it was complete.

For the last couple of months - possibly around the time of the 9.5 Update 2 installation, the behaviour seems to have changed:

In the Disk (Copy) job history, the Weekly/Monthly restore points are left as incomplete, and never change to Success.
I'm wondering if Veeam is still returning to complete these jobs - or just leaving the GFS RPs Incomplete - and moving on to the Daily copies.

Is there any configuration setting that affects this behaviour?
ferrus
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Re: Backup Copy Job, no longer completing

Veeam Logoby foggy » Wed Sep 13, 2017 4:20 pm

Hi, this looks like an issue we're currently investigating and planning to release a hotfix for. Please contact technical support for verification. Thanks.
foggy
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Re: Backup Copy Job, no longer completing

Veeam Logoby ferrus » Wed Sep 20, 2017 10:01 am

Thanks, I've placed the support call - #02315618
ferrus
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