Backup Failing - Azure Site Recovery

VMware specific discussions

Backup Failing - Azure Site Recovery

Veeam Logoby brad126 » Wed Mar 02, 2016 6:56 pm

We have a SQL VM that we are replicating up to Azure's Site Recovery service. Ever since we installed the "mobility service" which is needed to replicate that VM up to Azure, the on premise Veeam backup job fails.

Unable to release guest. Error: Unfreeze error: [Backup job failed.
Cannot create a shadow copy of the volumes containing writer's data.
VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x800706be]

This Azure mobility service installs a "Azure Site Recovery VSS Provider" for it's replication, which I'm guessing is playing a role here. Anyone using a mixture of Veeam and Azure Site Recovery?
brad126
Novice
 
Posts: 5
Liked: never
Joined: Thu Mar 14, 2013 6:11 pm

Re: Backup Failing - Azure Site Recovery

Veeam Logoby lumacor » Wed Mar 09, 2016 10:35 am

We are experiencing the same issue.
lumacor
Novice
 
Posts: 3
Liked: never
Joined: Wed Mar 09, 2016 10:07 am
Full Name: Luke

Re: Backup Failing - Azure Site Recovery

Veeam Logoby lumacor » Wed Mar 09, 2016 11:06 am

Update:

We uninstalled the Azure Mobility Service from the guest, subsequent Veeam backups are succeeding.
Initially, it appears as though ASR and Veeam don't play nicely.
I wonder if a better solution might involve an element of spinning up a VBR VM in Azure, alongside some Azure storage as a repository for VBR replica VMs...
lumacor
Novice
 
Posts: 3
Liked: never
Joined: Wed Mar 09, 2016 10:07 am
Full Name: Luke

Re: Backup Failing - Azure Site Recovery

Veeam Logoby foggy » Thu Mar 10, 2016 3:29 pm

Third-party VSS providers can indeed cause conflicts.
foggy
Veeam Software
 
Posts: 15289
Liked: 1133 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: Backup Failing - Azure Site Recovery

Veeam Logoby Gtzikas » Sun Mar 13, 2016 6:01 am

We having the same issue as well. Have raised a ticket with microsoft to see if there is away around this. Probable need to do same with veeam. There has to be a solution.
Gtzikas
Lurker
 
Posts: 1
Liked: never
Joined: Sun Mar 13, 2016 5:59 am
Full Name: George Tzikas

Re: Backup Failing - Azure Site Recovery

Veeam Logoby Royceybaby » Wed Aug 03, 2016 4:55 pm

Did you ever get an update on this? How can we do backups and ASR DR at the same time?
Royceybaby
Lurker
 
Posts: 1
Liked: never
Joined: Wed Aug 03, 2016 4:54 pm

Re: Backup Failing - Azure Site Recovery

Veeam Logoby cffit » Wed Apr 12, 2017 6:02 pm

We recently installed Azure AD Connect on one of our VMs that has been backing up fine for a year. Once Azure AD Connect was put on though, the backups for this VM started failing with the same error as above:

Unable to release guest. Error: Unfreeze error: [Backup job failed.
Cannot create a shadow copy of the volumes containing writer's data.

Has there been any progress with this? I called support and they are sending me a generic article on troubleshooting the error, but since this seems to be related to MS Azure products, I wanted to check here too.
cffit
Expert
 
Posts: 338
Liked: 33 times
Joined: Fri Jan 20, 2012 2:36 pm
Full Name: Christensen Farms

Re: Backup Failing - Azure Site Recovery

Veeam Logoby v.Eremin » Wed Apr 12, 2017 6:21 pm

Are you creating application-consistent backup (Application Aware Image Processing)? If so, this framework might indeed fail, if conflicting 3-party VSS provider is installed.

There is not much that support team can do for this matter - either disabling AAIP or uninstalling provider in question will be needed.
v.Eremin
Veeam Software
 
Posts: 13709
Liked: 1026 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Re: Backup Failing - Azure Site Recovery

Veeam Logoby cffit » Wed Apr 12, 2017 6:26 pm

This is an extremely common Microsoft application that enables organizations to use Office 365. I'm really curious what others who posted here ended up doing.

We can't uninstall it, so I guess the only thing we can do is remove application aware image processing? What do we lose by doing this?

Thank you for your replies.
cffit
Expert
 
Posts: 338
Liked: 33 times
Joined: Fri Jan 20, 2012 2:36 pm
Full Name: Christensen Farms

Re: Backup Failing - Azure Site Recovery

Veeam Logoby v.Eremin » Wed Apr 12, 2017 6:31 pm

Without it VM in backup file will be in crash consistent state (the same as it would be after a power outage). Thanks.
v.Eremin
Veeam Software
 
Posts: 13709
Liked: 1026 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Re: Backup Failing - Azure Site Recovery

Veeam Logoby cffit » Wed Apr 12, 2017 6:38 pm

That is what I figured. I still hope to hear what others above have done or if they found any resolution other than removing or taking off AAIP.
cffit
Expert
 
Posts: 338
Liked: 33 times
Joined: Fri Jan 20, 2012 2:36 pm
Full Name: Christensen Farms


Return to VMware vSphere



Who is online

Users browsing this forum: Yahoo [Bot] and 1 guest