Note: In reference to open case #02295812
So going back and forth with technical support, and we are all at a bit of a loss on this one. I'm running B&R V9.5 with all recent patches/updates. I have a single VM that fails on the first backup attempt, and yet retries (less than 15 minutes) later almost always are successful. Oh, and the error is NOT daily.
Error is: Processing <VMNAME> Error: VSSControl: -1 Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. Cannot prepare the [NTDS] data to a subsequent restore operation. Cannot process NTDS data. Cannot create a backup copy of the BCD. Cannot get [BcdStore] object. COM error: Code: 0xffffffff
VM details: Windows 2012 R2, running as a AD/DNS/RADIUS box. vSphere 5.5U3. Nothing remarkable about the VM or infrastructure.
I have tried all the normal things such as reboots, tests of the VSS, etc, but no joy on anything. Support also had me try Remove-WBCatalog to see if that would clear any cache issues, but nothing. No odd errors in the server logs from what I can see, and support has parsed the B&R logs but have come up with nothing.
Has anyone ever had an issue like this?? Thanks!