Backup job recover from EMC SAN unexpected shutdown

[massimiliano.rizzi]

Hello,

we are running Veeam Backup & Replication 6.1 for VMware (build 6.1.0.181) using Direct SAN Access to the VMFS datastores residing on an EMC CLARiiON AX4-5F Dual SP enclosure.

Sadly yesterday our EMC CLARiiON AX4-5F Dual SP enclosure suffered an unexpected shutdown (that we are currently investigating with EMC Technical Support) while Veeam Backup & Replication 6.1 was performing the weekly active full VMware backup resulting in:

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1) Most VMs successfully backed up (these VMs had already been successfully processed before the actual unexpected shutdown occurred)
2) A File Server VM partially backed up (Veeam Backup & Replication was processing this VMs when the actual unexpected shutdown occurred)
3) Some VMs have not been backed up (Veeam Backup & Replication was unable to process them after the actual unexpected shutdown occurred)
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Questions:

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1) We are planning to schedule an additional active full backup tonight, however our target backup repository does not have enough available free space for an additional full backup, so we would like to manually delete that “partial” 370 GB full backup file to free up disk space and make room for the new full backup file. Could you please advise if a proper/clean way to accomplish this task exists or an alternative solution ?
2) The File Server VM that was being processed by Veeam Backup & Replication when the actual unexpected shutdown occurred has the VEEAM BACKUP TEMPORARY SNAPSHOT not being automatically removed because of the unexpected shutdown. Is it safe to manually remove it before backing up this VM again ?
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Thank you and have a great day.

Massimiliano

[foggy]

Hello, Massimiliano!

1) We are planning to schedule an additional active full backup tonight, however our target backup repository does not have enough available free space for an additional full backup, so we would like to manually delete that “partial” 370 GB full backup file to free up disk space and make room for the new full backup file. Could you please advise if a proper/clean way to accomplish this task exists or an alternative solution ?

You can simply remove the latest vbk file from disk manually.

2) The File Server VM that was being processed by Veeam Backup & Replication when the actual unexpected shutdown occurred has the VEEAM BACKUP TEMPORARY SNAPSHOT not being automatically removed because of the unexpected shutdown. Is it safe to manually remove it before backing up this VM again ?

Yes, feel free to remove this snapshot via vSphere Client manually.

Thanks!

[massimiliano.rizzi]

Hi Foggy,

thank you very much for your prompt reply, I really appreciate it.

Have a great day !

Massimiliano