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Summer2016
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[MERGED] Cannot connect to the hosts administrative share...

Post by Summer2016 » Aug 16, 2017 11:54 am

Hello. I am using veeam backup for my hyper v and vmware guests, which works finde.
I have one Win 10 client (guest), which is not domain joined, I have problems to get a backup of the machine running (file indexing enabled). I use the local admin credentials. ...

Failed to prepare guest for hot backup. Error: Failed to connect to guest agent. Errors: 'Cannot connect to the host's administrative share. Host: [VW10-DL]. Account: [.\locadmin]. Win32 error:Der Netzwerkpfad wurde nicht gefunden. Code: 53 Cannot connect to the host's administrative share. Host: [192.168.0.123]. Account: [.\locadmin]. Win32 error:Der Netzwerkpfad wurde nicht gefunden. Code: 53 '
Error: Failed to connect to guest agent. Errors: 'Cannot connect to the host's administrative share. Host: [VW10-DL]. Account: [.\locadmin]. Win32 error:Der Netzwerkpfad wurde nicht gefunden. Code: 53 Cannot connect to the host's administrative share. Host: [192.168.0.123]. Account: [.\locadmin]. Win32 error:Der Netzwerkpfad wurde nicht gefunden. Code: 53 '

Do you have any idea for me?

DGrinev
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Re: Cannot connect to the hosts administrative share.....

Post by DGrinev » Aug 16, 2017 3:27 pm 1 person likes this post

Hi Marco,

If you don't have direct connection to the backed up VM from the backup server, then one of the reasons could be UAC. It requires built-in local admin account to be used otherwise you will see the error like this.
Please review this thread for additional information and don't hesitate to contact our support team. Thanks!

Summer2016
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Re: Cannot connect to the host's administrative share

Post by Summer2016 » Aug 17, 2017 8:44 am

Thank you. This helped !

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