Cannot remove proxy

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Cannot remove proxy

Veeam Logoby kawiMTF » Fri Apr 29, 2016 9:44 am

Hello together

Perhaps i'm blind or dumb. But at a customer i cannot remove an existing proxy. A message tells me that this proxy is used in a certain replication job.

About the infrastructure:
- 4 ESXi hosts (ESXi 5.5 U3b)
- shared NetApp storage
- Veeam Backup & Replication 9 Update 1
- physical Veeam backup server (Server 2012 R2)
- two virtual Veeam proxies (Server 2008 R2)

First i disabled the proxy which i wanted to remove. Then i tried to remove it. It did not work. I also restarted the virtual machine, and then restarted all Veeam services, but nothing worked. Still unable to remove the proxy.

I checked all the existing jobs (backup job, backup copy, replication). The proxy which i want to remove is NOT used in any of these jobs. The proxy is listed as available proxy, but it's actually not marked with the checkbox for using this proxy in the job.

What makes me curious is the fact that, even if the proxy is disabled, it is visible in the list of proxies within a job, and i can mark it to use within this job...

What can i do to remove this proxy?
Best regards,
Karl

-----------------------
Veeam Platinum Partner
Veeam Vanguard / VMCE v9 / VMTSP v9 / VMSP v9
vExpert / VCA6-DVC / VCA5-DVC / VCA5-Cloud
MCP / MCSA 2012
Personal blog: https://www.driftar.ch
Twitter: @widmerkarl
kawiMTF
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Re: Cannot remove proxy

Veeam Logoby foggy » Fri Apr 29, 2016 9:52 am

Karl, please contact support for assistance. This could be a DB issue.
foggy
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Re: Cannot remove proxy

Veeam Logoby kawiMTF » Fri Apr 29, 2016 9:53 am

Hi Alex,

Thanks. I will do so.
Best regards,
Karl

-----------------------
Veeam Platinum Partner
Veeam Vanguard / VMCE v9 / VMTSP v9 / VMSP v9
vExpert / VCA6-DVC / VCA5-DVC / VCA5-Cloud
MCP / MCSA 2012
Personal blog: https://www.driftar.ch
Twitter: @widmerkarl
kawiMTF
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Re: Cannot remove proxy

Veeam Logoby v.Eremin » Fri Apr 29, 2016 10:03 am

What happens if you try to remove via PS?

Code: Select all
Asnp VeeamPSSnapin
Get-VBRViProxy -Name "Name of your proxy" | Remove-VBRViProxy -Confirm:$false


Thanks.
v.Eremin
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Re: Cannot remove proxy

Veeam Logoby PTide » Fri Apr 29, 2016 10:11 am

This is probably a long shot but have you checked "guest Interaction Proxy" settings as well?
PTide
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Re: Cannot remove proxy

Veeam Logoby kawiMTF » Fri Apr 29, 2016 10:15 am

Hi,

Yes, i checked this setting also. The proxy is definitively no more in use in any of the jobs...

I'm already preparing the logs for support, will come back with the support case number.
Best regards,
Karl

-----------------------
Veeam Platinum Partner
Veeam Vanguard / VMCE v9 / VMTSP v9 / VMSP v9
vExpert / VCA6-DVC / VCA5-DVC / VCA5-Cloud
MCP / MCSA 2012
Personal blog: https://www.driftar.ch
Twitter: @widmerkarl
kawiMTF
Veeam Vanguard
 
Posts: 116
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Joined: Tue Jan 06, 2015 10:03 am
Location: Switzerland
Full Name: Karl Widmer

Re: Cannot remove proxy

Veeam Logoby kawiMTF » Fri Apr 29, 2016 10:54 am

Case #01785907
Best regards,
Karl

-----------------------
Veeam Platinum Partner
Veeam Vanguard / VMCE v9 / VMTSP v9 / VMSP v9
vExpert / VCA6-DVC / VCA5-DVC / VCA5-Cloud
MCP / MCSA 2012
Personal blog: https://www.driftar.ch
Twitter: @widmerkarl
kawiMTF
Veeam Vanguard
 
Posts: 116
Liked: 20 times
Joined: Tue Jan 06, 2015 10:03 am
Location: Switzerland
Full Name: Karl Widmer


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